SIP WAN DOWN

[#1]

I'd concur with @jab1  here, there's certainly not the expected number of DSL 'down' events , although I did find one.

There are a considerable number of router restarts ( power button ) including one on the 13 Aug around 06:30 where it restarted 4 times before sucessfully restarting!

Unless @LawTurley is really restarting the router manually ? or something is knocking the router power switch ?

@LawTurley check that the power plug is fully seated in the router

Are you able to try a different mains socket ?

[#2]

@MisterW Yep, saw the 'DSL down' this morning, but there are a total of (IIRC) 382 over the whole log. 

[#3]

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@jab1 wrote:

I can't see the expected DSL drops on there, although I note a couple of 'BOOT' entries which suggest, unless you are intentionally totally shutting the Hub down, that you have a dodgy Hub.

I'm not going to be sat in front of the laptop much this morning - maybe @Dan_the_Van  or @MisterW  may have some thoughts?

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We've had a couple of power cuts down here lately, I'm thinking that's probably what that is.

[#4]

I’m a bit surprised that repeated power drop out or even brown out events do not trigger a hub reboot, My money would be on a faulty hub.

[#5]

Searched through that log for 'ERROR_NO_CARRIER' which is what you'd generally see as WAN disconnection reason as a result of a DSL drop. This occurred once on Aug 14 , the previous one being in Nov last year !! There were two in that Nov and two in Sept .

There are however lots of DSL Up: events , preceded by a hub restart due to a power on. 

@LawTurley unless you are getting lots of power cuts , I suspect you have a faulty hub

[#6]

My thoughts too, @MisterW .

[#7]

Is the "SIP WAN up" entry correct?

(I have a vague memory of SIP stuff once being disabled on the Hub 2. Although the settings could possibly be changed using CWMP)

[#8]

@LawTurley 

A long shot but have you tried a factory reset on the hub? If not, push a paperclip or similar in the reset hole and keep the switch closed until you get a green light.

[#9]

Thanks @Baldrick1, and everyone. I'll try a factory reset if it happens again this week, but maybe also see if I can get a new hub.