SIP ALG SAGEMCOM 2704n
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- Re: SIP ALG SAGEMCOM 2704n
SIP ALG SAGEMCOM 2704n
03-02-2016 3:49 PM
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I have read an earlier post about this but there didn't appear to be a resolution to the enquiry.
I am wondering if it is possible to disable SIP ALG in this modem/router please? I have tried the basic, advanced and expert user settings as well as seemingly not being able to telnet into the router so am at a bit of a loss. I'm trying to run a VOIP phone system and am told that it is SIP ALG which is causing some of the issues I am experiencing (phone not ringing, audio dropping out etc).
Thanks in advance for your help!
Re: SIP ALG SAGEMCOM 2704n
03-02-2016 9:51 PM
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Re: SIP ALG SAGEMCOM 2704n
04-02-2016 10:32 AM
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We have four phones on the VOIP system. Two of them work very well. One of them doesn't ring at all when an incoming call comes in. The other goes straight to "missed call" when two people are on the phone. I hope this makes sense!? We have also struggled with one or two provider registration failed messages (although this was just on one particular day). I have spoken with our VOIP providers who have confirmed that they do believe it to be a SIP ALG issue and, as all I need the modem/router for is the VOIP system then it seems a bit over the top investing in a top of the range router just to be able to disable SIP ALG but unless somebody here can help then I fear I'll have no option!
Re: SIP ALG SAGEMCOM 2704n
04-02-2016 10:33 AM
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Re: SIP ALG SAGEMCOM 2704n
04-02-2016 12:06 PM
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Are all the phones configured to use different 'local' ports for SIP and RTP ?
Quote We have four phones on the VOIP system.
Superusers are not staff, but they do have a direct line of communication into the business in order to raise issues, concerns and feedback from the community.
Re: SIP ALG SAGEMCOM 2704n
04-02-2016 12:09 PM
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Many thanks!
Re: SIP ALG SAGEMCOM 2704n
04-02-2016 12:16 PM
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Superusers are not staff, but they do have a direct line of communication into the business in order to raise issues, concerns and feedback from the community.
Re: SIP ALG SAGEMCOM 2704n
04-02-2016 12:17 PM
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Re: SIP ALG SAGEMCOM 2704n
04-02-2016 12:19 PM
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Superusers are not staff, but they do have a direct line of communication into the business in order to raise issues, concerns and feedback from the community.
Re: SIP ALG SAGEMCOM 2704n
04-02-2016 12:22 PM
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Re: SIP ALG SAGEMCOM 2704n
04-02-2016 12:25 PM
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So , I guess you've got multiple sip accounts linked to the individual handsets ?
Superusers are not staff, but they do have a direct line of communication into the business in order to raise issues, concerns and feedback from the community.
Re: SIP ALG SAGEMCOM 2704n
04-02-2016 12:32 PM
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Re: SIP ALG SAGEMCOM 2704n
04-02-2016 12:41 PM
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Re: SIP ALG SAGEMCOM 2704n
04-02-2016 12:41 PM
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Are they all with the same voip provider ?
It doesn't look like the N510 manual is available from the gigaset website ( 404 error ) so if it's different from the C475/N300 IP units I might be struggling a bit...
Superusers are not staff, but they do have a direct line of communication into the business in order to raise issues, concerns and feedback from the community.
Re: SIP ALG SAGEMCOM 2704n
04-02-2016 12:46 PM
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It's a single N510 base unit which links to four handsets all on the same number(s). Each has a username/password and the whole system is with one provider. I hope that makes sense?!
The provider has indicated that all I need to do is turn of SIP ALG and all will work fine - they've been very good so far but just wish I could figure out how to do this!
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