Rubish speed
- Subscribe to RSS Feed
- Mark Topic as New
- Mark Topic as Read
- Float this Topic for Current User
- Bookmark
- Subscribe
- Printer Friendly Page
- Plusnet Community
- :
- Forum
- :
- Help with my Plusnet services
- :
- Broadband
- :
- Rubish speed
Rubish speed
02-12-2014 11:27 AM
- Mark as New
- Bookmark
- Subscribe
- Subscribe to RSS Feed
- Highlight
- Report to Moderator
I have just moved from Talktalk (should have stayed) I got around 15mbps down and over 1.0 upload wireless, sitting in the exact same position.
12mbps "missing" I know all the stuff about wireless but it has to be plusnet!
Re: Rubish speed
02-12-2014 11:30 AM
- Mark as New
- Bookmark
- Subscribe
- Subscribe to RSS Feed
- Highlight
- Report to Moderator
Re: Rubish speed
02-12-2014 11:32 AM
- Mark as New
- Bookmark
- Subscribe
- Subscribe to RSS Feed
- Highlight
- Report to Moderator
I could try it though, not sure how? will plusnet work on a Talktalk router?
My wife who is playing a game is having to use her mobile internet as is is much faster.
Re: Rubish speed
02-12-2014 11:58 AM
- Mark as New
- Bookmark
- Subscribe
- Subscribe to RSS Feed
- Highlight
- Report to Moderator
The modem line settings can be found here - Broadband connection settings, and is all you need to get the connection running.
For your information, additional Plusnet account settings can be found here - Connection Details
If your TalkTalk device is listed here, then you might want to follow the setup guide.
Re: Rubish speed
02-12-2014 12:28 PM
- Mark as New
- Bookmark
- Subscribe
- Subscribe to RSS Feed
- Highlight
- Report to Moderator
The router has only been connected 1 day, does it need time?
Re: Rubish speed
02-12-2014 5:26 PM
- Mark as New
- Bookmark
- Subscribe
- Subscribe to RSS Feed
- Highlight
- Report to Moderator
There's a few tips here which might help get some improved performance over wireless:
http://www.plus.net/support/broadband/wireless_broadband/wireless_signal.shtml
Re: Rubish speed
02-12-2014 9:14 PM
- Mark as New
- Bookmark
- Subscribe
- Subscribe to RSS Feed
- Highlight
- Report to Moderator
I moved wireless settings to 11, see how this goes, even when the speed is high games etc. will not load and web pages took 10 seconds to load.
See what happens now.
jim:quote
Re: Rubish speed
03-12-2014 8:05 PM
- Mark as New
- Bookmark
- Subscribe
- Subscribe to RSS Feed
- Highlight
- Report to Moderator
The problem is very well discussed on this forum, no doubt oldjim will censor this too.
when I get 14mbs the web pages take an age to load, this is a VERY VERY common problem my daughter who I unfortunately got her on plusnet too, she gets 16mbps and hers will not load web pages have tried every number 1-12 on the router still no good, we are all running off our mobile phones and the internet through three work excellent.
I was with plusnet a few years ago when they were owned by bt, very bad service went to ombudsman got the contract quashed, I was told plusnet were now good, WRONG!
Re: Rubish speed
04-12-2014 9:32 AM
- Mark as New
- Bookmark
- Subscribe
- Subscribe to RSS Feed
- Highlight
- Report to Moderator
Whilst I understand that you're frustrated, the moderators are not here to censor things. They will enforce the forum rules and it's worth bearing in mind that they are customers, not staff members.
How far away from the router are you when doing these tests and what connection strength does your phone show?
Re: Rubish speed
04-12-2014 9:47 AM
- Mark as New
- Bookmark
- Subscribe
- Subscribe to RSS Feed
- Highlight
- Report to Moderator
- Subscribe to RSS Feed
- Mark Topic as New
- Mark Topic as Read
- Float this Topic for Current User
- Bookmark
- Subscribe
- Printer Friendly Page