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Routing issues?

Community Veteran
Posts: 26,744
Thanks: 954
Fixes: 10
Registered: ‎10-04-2007

Routing issues?

Is anyone on a ptw gateway experiencing issues reaching some sites?
jelv (a.k.a Spoon Whittler)
   Why I have left Plusnet (warning: long post!)   
Broadband: Andrews & Arnold Home::1 (FTTC 80/20)
Line rental: Pulse 8 Home Line Rental (£13/month)
Mobile: iD mobile (£4/month)
4 REPLIES
Community Veteran
Posts: 26,744
Thanks: 954
Fixes: 10
Registered: ‎10-04-2007

Re: Routing issues?

Tracerts showing success from pcl and failure on ptw in #56930723
jelv (a.k.a Spoon Whittler)
   Why I have left Plusnet (warning: long post!)   
Broadband: Andrews & Arnold Home::1 (FTTC 80/20)
Line rental: Pulse 8 Home Line Rental (£13/month)
Mobile: iD mobile (£4/month)
Community Gaffer
Community Gaffer
Posts: 13,575
Thanks: 1,252
Fixes: 103
Registered: ‎04-04-2007

Re: Routing issues?

All ptw end-points jelv or just ptw-ag03? I've been unable to replicate your problem from ptw-ag01 although my traffic is going via a different core router.

Bob Pullen
Plusnet Product Team
If I've been helpful then please give thanks ⤵

Community Veteran
Posts: 26,744
Thanks: 954
Fixes: 10
Registered: ‎10-04-2007

Re: Routing issues?

I've been having terrible trouble with gateway hops - looking in the ppp log it's BT that's failing to respond.
I've only managed to hit ptw-ag03 and consistently had a failure on that gateway - all the other gateways have been pcl or ptn - mainly using my own login, but I've now hit pcl-ag03 using the products8 (E100 testing) login and the routing is OK.
jelv (a.k.a Spoon Whittler)
   Why I have left Plusnet (warning: long post!)   
Broadband: Andrews & Arnold Home::1 (FTTC 80/20)
Line rental: Pulse 8 Home Line Rental (£13/month)
Mobile: iD mobile (£4/month)
Community Gaffer
Community Gaffer
Posts: 13,575
Thanks: 1,252
Fixes: 103
Registered: ‎04-04-2007

Re: Routing issues?

I've a suspicion the products login will only let you on via a specific virtual router on ptw-ag03 jelv. Can't explain the problems you've had with your normal login mind you Undecided

Bob Pullen
Plusnet Product Team
If I've been helpful then please give thanks ⤵