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Routing issues with Interroute?

ScottT
Dabbler
Posts: 17
Registered: 23-09-2014

Routing issues with Interroute?

Not 100% sure where to post this so I'll start here...
Every so often, typically in evenings (tonight/right now being a good example) but also during the day I get horrific packet loss through Vtesse/Interroute links from Plus Net
I have spoken with Interroute NOC who have advised there is no issues on their side on the paths I am testing, and that I should contact my ISP. Indeed, testing from other ISPs doesn't show the same packet loss through the same Interroute infrastructure...
Has anyone else seen similar issues? It looks like peering is through LINX as opposed to direct peering, so I don't know if there is a very specific route issue to LINX for Plus Net? I certainly haven't seen any other routes affected at the same time through LINX. Example IP to traceroute to is 185.40.8.203 (no ICMP end-point response but you can see the route, hop 6 -> 7 in my example is Plus Net -> LINX) - of course sods law has brought the packet loss at the hop down to under 10% in this example but it's typically well over 50% when the issue is occurring for prolonged periods, and results in a lot of TCP retransmissions and general horribleness:
HOST: sirius          Loss%   Snt   Last   Avg  Best  Wrst StDev
 1.|-- 192.168.0.1      0.0%    50    0.4   0.4   0.3   0.4   0.0
 2.|-- 195.166.128.186  0.0%    50   15.8  17.6  12.0 101.1  13.0
 3.|-- 212.159.2.178    0.0%    50   12.1  14.4  11.8  31.7   3.7
 4.|-- 212.159.0.210    0.0%    50   12.4  14.1  11.5  27.5   3.4
 5.|-- 195.166.129.2    0.0%    50   15.0  15.2  12.0  40.4   4.6
 6.|-- 195.166.129.4    0.0%    50   11.9  15.6  11.6  35.9   5.2
 7.|-- 195.66.224.53    4.0%    50   12.1  16.8  12.1  45.3   6.3
 8.|-- 195.81.240.206   6.0%    50   13.2  18.0  13.2  43.9   7.0
 9.|-- ???             100.0    50    0.0   0.0   0.0   0.0   0.0
10.|-- 37.26.92.52      8.0%    50   19.5  21.7  19.1  40.5   3.9
11.|-- 37.26.88.11      2.0%    50   19.7  22.7  19.7  35.1   3.4
12.|-- 37.26.88.20      6.0%    50   20.2  22.3  19.3  34.0   3.2
13.|-- 37.26.88.39     12.0%    50   20.0  22.4  19.6  32.4   3.3
14.|-- ???             100.0    50    0.0   0.0   0.0   0.0   0.0
1 REPLY
Plusnet Help Team
Plusnet Help Team
Posts: 5,056
Thanks: 445
Fixes: 161
Registered: 01-01-2012

Re: Routing issues with Interroute?

There's nothing that we're aware of to my knowledge.
I'll have a word with our networks guys to see if there's anything they know of.
If this post resolved your issue please click the 'This fixed my problem' button
 Matthew Wheeler
 Plusnet Help Team