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Routing Issue - Network Related **

deeniboy
Dabbler
Posts: 14
Registered: 06-03-2013

Routing Issue - Network Related **

Plusnet Team
I have ticket #75736574 raised for this incident.
I've recently upgraded to fibre unlimited broadband and had a visit last week.
Openreach engineer had checked the line and observed some CRC errors on his EXFO test kit, however this was cleaned up by putting me onto a new port on the BT cabinet. Since the visit (8th Oct 13), i ran speedtests every day with average of 12ms ping times...
Here is one such screenshot:
http://www.speedtest.net/my-result/i/658648873
Since then, i have seen drops in ping times to around 40-50ms on average and dropouts on my connection...
Spoke to Neil from your tech support desk, who advised that the Gateway IP should be 87.112.63.239 (.240 being my side). He also mentioned that this is related to a network incident for which there is an ongoing case. (You may want to look into this)...
Here's a trace to the IP:
Razas-MacBook-Pro:~ Raza$ traceroute 87.112.63.239
traceroute to 87.112.63.239 (87.112.63.239), 64 hops max, 52 byte packets
1 dsldevice.lan (192.168.1.254) 95.154 ms 101.749 ms 98.232 ms
2 lo0-central10.ptw-ag02.plus.net (195.166.128.196) 37.443 ms 39.222 ms 43.618 ms
3 link-a-central10.ptw-gw01.plus.net (212.159.2.14Cool 33.170 ms 36.331 ms 37.619 ms
4 xe-0-2-0.ptw-cr01.plus.net (212.159.0.24Cool 41.363 ms 36.099 ms 43.924 ms
5 ae1.pcl-cr01.plus.net (195.166.129.1) 33.724 ms
ae2.ptw-cr02.plus.net (195.166.129.5) 34.087 ms
ae1.pcl-cr01.plus.net (195.166.129.1) 48.504 ms
6 te8-2.pcl-gw01.plus.net (212.159.0.197) 38.063 ms
ae1.pcl-cr02.plus.net (195.166.129.3) 33.017 ms 40.458 ms
7 link-a-central10.pcl-ag02.plus.net (212.159.2.165) 62.349 ms
te8-2.pcl-gw02.plus.net (212.159.0.199) 37.218 ms
link-a-central10.pcl-ag02.plus.net (212.159.2.165) 36.243 ms
8 link-b-central10.pcl-ag02.plus.net (212.159.2.167) 36.604 ms * *
9 * * *
10 * * *
Trace to random site (EASports):
Raza$ traceroute www.easports.com
traceroute to e8200.g.akamaiedge.net (2.21.123.9), 64 hops max, 52 byte packets
1  dsldevice.lan (192.168.1.254)  79.074 ms  97.636 ms  101.048 ms
2  lo0-central10.pcl-ag07.plus.net (195.166.128.18Cool  33.147 ms  32.528 ms  32.762 ms
3  link-b-central10.pcl-gw02.plus.net (212.159.2.186)  34.245 ms  32.783 ms  32.955 ms
4  xe-9-0-0.pcl-cr02.plus.net (212.159.0.21Cool  33.771 ms  33.715 ms  32.330 ms
5  ae1.ptw-cr02.plus.net (195.166.129.2)  44.891 ms  35.325 ms  37.659 ms
6  ae2.ptw-cr01.plus.net (195.166.129.4)  40.139 ms  32.989 ms  34.259 ms
7  * * *
8  * * *
9  * * *
10  * * *
I can ping to the end destination but traces fail (probably ICMP filtering on your network)
Current SpeedTest Results:
http://www.speedtest.net/my-result/3032464351

The problem is clearly a routing issue as the path shouldn't be going through so many plusnet hops... I should at least see the Gateway IP as the 2nd/3rd hop on the trace above...
Kindly let me know if you require any further information.
18 REPLIES
Community Veteran
Posts: 5,109
Thanks: 465
Fixes: 17
Registered: 10-06-2010

Re: Routing Issue - Network Related **

The first trace looks like a trace to some other Plusnet customer.
The second trace to www.easports.com looks perfectly normal, it has a fairly typical number of plusnet hops. If you can ping that site, I guess the traceroute ended with *** because Mac traceroute is similar to Linux traceroute in that it sends UDP packets by default, unlike Windows' tracert when sends ICMP ping packets.
Were the 2 traces done at different times? You appeared to be connected to different plusnet gateways - ptw-ag02 (195.166.128.196) in the first and pcl-ag07 (195.166.128.18Cool in the second.
deeniboy
Dabbler
Posts: 14
Registered: 06-03-2013

Re: Routing Issue - Network Related **

Yes, the first traceroute was done yesterday....
Here's one i just did which shows the same 2nd hope as the trace to easports.com:
Raza$ traceroute www.easports.com
traceroute to e8200.g.akamaiedge.net (2.21.123.9), 64 hops max, 52 byte packets
1  dsldevice.lan (192.168.1.254)  79.074 ms  97.636 ms  101.048 ms
2  lo0-central10.pcl-ag07.plus.net (195.166.128.18Cool  33.147 ms  32.528 ms  32.762 ms
3  link-b-central10.pcl-gw02.plus.net (212.159.2.186)  34.245 ms  32.783 ms  32.955 ms
4  xe-9-0-0.pcl-cr02.plus.net (212.159.0.21Cool  33.771 ms  33.715 ms  32.330 ms
5  ae1.ptw-cr02.plus.net (195.166.129.2)  44.891 ms  35.325 ms  37.659 ms
6  ae2.ptw-cr01.plus.net (195.166.129.4)  40.139 ms  32.989 ms  34.259 ms
7  * * *
8  * * *
9  * * *
10  * * *
What is the gateway IP supposed to be as 87.112.63.239 is what i was told my your helpdesk? It shouldn't take 35ms at all.
Community Veteran
Posts: 6,824
Thanks: 1
Registered: 27-10-2012

Re: Routing Issue - Network Related **

The gateway is the first hop after your internal network (i.e. lo0-central10.pcl-ag07.plus.net 195.166.128.18Cool
Are you running these traceroutes over wired/wireless connection?
Community Gaffer
Community Gaffer
Posts: 17,646
Thanks: 640
Fixes: 162
Registered: 05-04-2007

Re: Routing Issue - Network Related **

I've just had a read of the ticket on your account and to be honest, I have absolutely no idea what the 'reported issue with networks on the access racks' the agent said to you is. As far as I'm and the rest of us are aware, there is no such issue.
The IP address you traced to is a customer IP, so I have no idea why you were told that's the gateway IP.
Lets strip this back to basics.
You've said your line is disconnecting, this is the most likely cause of any slower speeds and higher pings. If you haven't done so, go through the fault checks here: https://faults.plus.net
Just FYI, it's not actually too unstable:

If this post resolved your issue please click the 'This fixed my problem' button
 Chris Parr
 Plusnet Staff
deeniboy
Dabbler
Posts: 14
Registered: 06-03-2013

Re: Routing Issue - Network Related **

Thanks Chris, even i've been baffled by the information i was given.  What's the gateway IP supposed to be?
If you have a look at the previous ticket opened, this test came back clean. The dropouts are not my main concern as it only happens maybe twice a day and it doesn't effect me much. But what does is the slow ping times all of a sudden and this is noticeable when using the service for online gaming.
It was all well and good at an average of 12ms from back on the 8th Oct up until the 13th October, where my tests results indicated the ping times upto 35ms-45ms.
We've performed internal checks with 2 different modems, both brand new, tested with different ethernet cables, rebooted modem etc, but to no avail.
You may intrusively test the line right now if required to help you troubleshoot and isolate the root cause.
deeniboy
Dabbler
Posts: 14
Registered: 06-03-2013

Re: Routing Issue - Network Related **

Quote from: AndyH
The gateway is the first hop after your internal network (i.e. lo0-central10.pcl-ag07.plus.net 195.166.128.18Cool
Are you running these traceroutes over wired/wireless connection?

Ok that's what i thought, but with the constant changing IP with the traces that were carried out yesterday, it just seemed a little weird as the gateway should stay the same. For some reason, everytime i reconnected to the internet, whenever i get assigned a new IP, my gateway would change. Is this because i have a dynamic and not static IP?
Community Gaffer
Community Gaffer
Posts: 17,646
Thanks: 640
Fixes: 162
Registered: 05-04-2007

Re: Routing Issue - Network Related **

Your IP will change each time you connect to the Internet due to the dynamic nature of your IP address. The gateway router that I'm assuming we're talking about here will be located in one of the datacentres and is likely to change each time you reconnect to the Internet too, this is because the gateways are balanced to ensure that one doesn't become overcrowded.
Honestly, 35-45ms won't cause issues in games. It's only when you start hitting 100+ that you'll see problems, but I understand that it's frustrating that it's gone up.
It's possible (I've not tested for this yet) that interleaving may have been turned on for your line, as it's fibre we can't easily turn it off so I'd suggest allowing the DLM to do it's thing.
If this post resolved your issue please click the 'This fixed my problem' button
 Chris Parr
 Plusnet Staff
deeniboy
Dabbler
Posts: 14
Registered: 06-03-2013

Re: Routing Issue - Network Related **

I had a some idea of how the dynamic IP address system works, so that explains the different gateways.
The ping times however are still a concern and i agree, 35ms shouldn't give me problems on the line unless it was fluctuating causing noticable lag which wasn't the case in the first few days.
I have ran an extended ping below and you will find the response time spike to 100-200ms+
Raza$ ping 195.166.128.188
PING 195.166.128.188 (195.166.128.18Cool: 56 data bytes
64 bytes from 195.166.128.188: icmp_seq=0 ttl=126 time=32.784 ms
64 bytes from 195.166.128.188: icmp_seq=1 ttl=126 time=32.310 ms
64 bytes from 195.166.128.188: icmp_seq=2 ttl=126 time=36.489 ms
64 bytes from 195.166.128.188: icmp_seq=3 ttl=126 time=35.155 ms
64 bytes from 195.166.128.188: icmp_seq=4 ttl=126 time=46.315 ms
64 bytes from 195.166.128.188: icmp_seq=5 ttl=126 time=34.189 ms
64 bytes from 195.166.128.188: icmp_seq=6 ttl=126 time=34.331 ms
64 bytes from 195.166.128.188: icmp_seq=7 ttl=126 time=199.679 ms
64 bytes from 195.166.128.188: icmp_seq=8 ttl=126 time=77.422 ms
64 bytes from 195.166.128.188: icmp_seq=9 ttl=126 time=39.818 ms
64 bytes from 195.166.128.188: icmp_seq=10 ttl=126 time=32.890 ms
64 bytes from 195.166.128.188: icmp_seq=11 ttl=126 time=35.218 ms
64 bytes from 195.166.128.188: icmp_seq=12 ttl=126 time=32.359 ms
64 bytes from 195.166.128.188: icmp_seq=13 ttl=126 time=40.769 ms
64 bytes from 195.166.128.188: icmp_seq=14 ttl=126 time=37.488 ms
64 bytes from 195.166.128.188: icmp_seq=15 ttl=126 time=31.854 ms
64 bytes from 195.166.128.188: icmp_seq=16 ttl=126 time=32.257 ms
64 bytes from 195.166.128.188: icmp_seq=17 ttl=126 time=37.722 ms
64 bytes from 195.166.128.188: icmp_seq=18 ttl=126 time=33.116 ms
64 bytes from 195.166.128.188: icmp_seq=19 ttl=126 time=32.813 ms
64 bytes from 195.166.128.188: icmp_seq=20 ttl=126 time=33.188 ms
64 bytes from 195.166.128.188: icmp_seq=21 ttl=126 time=32.081 ms
64 bytes from 195.166.128.188: icmp_seq=22 ttl=126 time=32.460 ms
64 bytes from 195.166.128.188: icmp_seq=23 ttl=126 time=32.574 ms
64 bytes from 195.166.128.188: icmp_seq=24 ttl=126 time=32.586 ms
64 bytes from 195.166.128.188: icmp_seq=25 ttl=126 time=32.512 ms
64 bytes from 195.166.128.188: icmp_seq=26 ttl=126 time=40.927 ms
64 bytes from 195.166.128.188: icmp_seq=27 ttl=126 time=33.852 ms
64 bytes from 195.166.128.188: icmp_seq=28 ttl=126 time=32.330 ms
64 bytes from 195.166.128.188: icmp_seq=29 ttl=126 time=32.803 ms
64 bytes from 195.166.128.188: icmp_seq=30 ttl=126 time=32.929 ms
64 bytes from 195.166.128.188: icmp_seq=31 ttl=126 time=32.044 ms
64 bytes from 195.166.128.188: icmp_seq=32 ttl=126 time=32.449 ms
64 bytes from 195.166.128.188: icmp_seq=33 ttl=126 time=32.082 ms
64 bytes from 195.166.128.188: icmp_seq=34 ttl=126 time=32.476 ms
64 bytes from 195.166.128.188: icmp_seq=35 ttl=126 time=32.578 ms
64 bytes from 195.166.128.188: icmp_seq=36 ttl=126 time=32.708 ms
64 bytes from 195.166.128.188: icmp_seq=37 ttl=126 time=32.863 ms
64 bytes from 195.166.128.188: icmp_seq=38 ttl=126 time=33.077 ms
64 bytes from 195.166.128.188: icmp_seq=39 ttl=126 time=33.947 ms
64 bytes from 195.166.128.188: icmp_seq=40 ttl=126 time=32.368 ms
64 bytes from 195.166.128.188: icmp_seq=41 ttl=126 time=32.285 ms
64 bytes from 195.166.128.188: icmp_seq=42 ttl=126 time=34.829 ms
64 bytes from 195.166.128.188: icmp_seq=43 ttl=126 time=32.163 ms
64 bytes from 195.166.128.188: icmp_seq=44 ttl=126 time=32.612 ms
64 bytes from 195.166.128.188: icmp_seq=45 ttl=126 time=32.769 ms
64 bytes from 195.166.128.188: icmp_seq=46 ttl=126 time=32.940 ms
64 bytes from 195.166.128.188: icmp_seq=47 ttl=126 time=32.616 ms
64 bytes from 195.166.128.188: icmp_seq=48 ttl=126 time=32.495 ms
64 bytes from 195.166.128.188: icmp_seq=49 ttl=126 time=31.874 ms
64 bytes from 195.166.128.188: icmp_seq=50 ttl=126 time=32.338 ms
64 bytes from 195.166.128.188: icmp_seq=51 ttl=126 time=32.233 ms
64 bytes from 195.166.128.188: icmp_seq=52 ttl=126 time=31.882 ms
64 bytes from 195.166.128.188: icmp_seq=53 ttl=126 time=32.813 ms
64 bytes from 195.166.128.188: icmp_seq=54 ttl=126 time=32.444 ms
64 bytes from 195.166.128.188: icmp_seq=55 ttl=126 time=32.630 ms
64 bytes from 195.166.128.188: icmp_seq=56 ttl=126 time=31.772 ms
64 bytes from 195.166.128.188: icmp_seq=57 ttl=126 time=32.449 ms
64 bytes from 195.166.128.188: icmp_seq=58 ttl=126 time=33.042 ms
64 bytes from 195.166.128.188: icmp_seq=59 ttl=126 time=32.484 ms
64 bytes from 195.166.128.188: icmp_seq=60 ttl=126 time=32.659 ms
64 bytes from 195.166.128.188: icmp_seq=61 ttl=126 time=32.776 ms
64 bytes from 195.166.128.188: icmp_seq=62 ttl=126 time=35.422 ms
64 bytes from 195.166.128.188: icmp_seq=63 ttl=126 time=32.350 ms
64 bytes from 195.166.128.188: icmp_seq=64 ttl=126 time=32.284 ms
64 bytes from 195.166.128.188: icmp_seq=65 ttl=126 time=32.496 ms
64 bytes from 195.166.128.188: icmp_seq=66 ttl=126 time=32.440 ms
64 bytes from 195.166.128.188: icmp_seq=67 ttl=126 time=154.569 ms
64 bytes from 195.166.128.188: icmp_seq=68 ttl=126 time=109.353 ms
64 bytes from 195.166.128.188: icmp_seq=69 ttl=126 time=31.882 ms
64 bytes from 195.166.128.188: icmp_seq=70 ttl=126 time=32.521 ms
64 bytes from 195.166.128.188: icmp_seq=71 ttl=126 time=32.894 ms
64 bytes from 195.166.128.188: icmp_seq=72 ttl=126 time=32.749 ms
64 bytes from 195.166.128.188: icmp_seq=73 ttl=126 time=35.990 ms
64 bytes from 195.166.128.188: icmp_seq=74 ttl=126 time=32.889 ms
64 bytes from 195.166.128.188: icmp_seq=75 ttl=126 time=33.285 ms
64 bytes from 195.166.128.188: icmp_seq=76 ttl=126 time=32.154 ms
64 bytes from 195.166.128.188: icmp_seq=77 ttl=126 time=32.193 ms
64 bytes from 195.166.128.188: icmp_seq=78 ttl=126 time=32.544 ms
64 bytes from 195.166.128.188: icmp_seq=79 ttl=126 time=46.900 ms
64 bytes from 195.166.128.188: icmp_seq=80 ttl=126 time=32.115 ms
64 bytes from 195.166.128.188: icmp_seq=81 ttl=126 time=32.535 ms
64 bytes from 195.166.128.188: icmp_seq=82 ttl=126 time=32.607 ms
64 bytes from 195.166.128.188: icmp_seq=83 ttl=126 time=32.727 ms
64 bytes from 195.166.128.188: icmp_seq=84 ttl=126 time=32.839 ms
64 bytes from 195.166.128.188: icmp_seq=85 ttl=126 time=32.599 ms
64 bytes from 195.166.128.188: icmp_seq=86 ttl=126 time=32.693 ms
64 bytes from 195.166.128.188: icmp_seq=87 ttl=126 time=40.449 ms
64 bytes from 195.166.128.188: icmp_seq=88 ttl=126 time=50.205 ms
64 bytes from 195.166.128.188: icmp_seq=89 ttl=126 time=34.503 ms
64 bytes from 195.166.128.188: icmp_seq=90 ttl=126 time=34.054 ms
64 bytes from 195.166.128.188: icmp_seq=91 ttl=126 time=66.816 ms
64 bytes from 195.166.128.188: icmp_seq=92 ttl=126 time=33.420 ms
64 bytes from 195.166.128.188: icmp_seq=93 ttl=126 time=38.253 ms
64 bytes from 195.166.128.188: icmp_seq=94 ttl=126 time=32.694 ms
64 bytes from 195.166.128.188: icmp_seq=95 ttl=126 time=38.243 ms
64 bytes from 195.166.128.188: icmp_seq=96 ttl=126 time=88.873 ms
64 bytes from 195.166.128.188: icmp_seq=97 ttl=126 time=33.245 ms
64 bytes from 195.166.128.188: icmp_seq=98 ttl=126 time=43.591 ms
64 bytes from 195.166.128.188: icmp_seq=99 ttl=126 time=36.072 ms
64 bytes from 195.166.128.188: icmp_seq=100 ttl=126 time=33.508 ms
64 bytes from 195.166.128.188: icmp_seq=101 ttl=126 time=33.685 ms
64 bytes from 195.166.128.188: icmp_seq=102 ttl=126 time=32.845 ms
64 bytes from 195.166.128.188: icmp_seq=103 ttl=126 time=35.492 ms
64 bytes from 195.166.128.188: icmp_seq=104 ttl=126 time=34.930 ms
64 bytes from 195.166.128.188: icmp_seq=105 ttl=126 time=39.223 ms
64 bytes from 195.166.128.188: icmp_seq=106 ttl=126 time=38.612 ms
64 bytes from 195.166.128.188: icmp_seq=107 ttl=126 time=32.468 ms
64 bytes from 195.166.128.188: icmp_seq=108 ttl=126 time=32.360 ms
64 bytes from 195.166.128.188: icmp_seq=109 ttl=126 time=36.328 ms
64 bytes from 195.166.128.188: icmp_seq=110 ttl=126 time=32.540 ms
64 bytes from 195.166.128.188: icmp_seq=111 ttl=126 time=42.608 ms
64 bytes from 195.166.128.188: icmp_seq=112 ttl=126 time=33.878 ms
64 bytes from 195.166.128.188: icmp_seq=113 ttl=126 time=31.986 ms
64 bytes from 195.166.128.188: icmp_seq=114 ttl=126 time=32.749 ms
64 bytes from 195.166.128.188: icmp_seq=115 ttl=126 time=32.633 ms
64 bytes from 195.166.128.188: icmp_seq=116 ttl=126 time=32.701 ms
64 bytes from 195.166.128.188: icmp_seq=117 ttl=126 time=32.583 ms
64 bytes from 195.166.128.188: icmp_seq=118 ttl=126 time=32.719 ms
64 bytes from 195.166.128.188: icmp_seq=119 ttl=126 time=32.378 ms
64 bytes from 195.166.128.188: icmp_seq=120 ttl=126 time=32.304 ms
64 bytes from 195.166.128.188: icmp_seq=121 ttl=126 time=32.393 ms
64 bytes from 195.166.128.188: icmp_seq=122 ttl=126 time=32.216 ms
64 bytes from 195.166.128.188: icmp_seq=123 ttl=126 time=32.408 ms
64 bytes from 195.166.128.188: icmp_seq=124 ttl=126 time=32.545 ms
64 bytes from 195.166.128.188: icmp_seq=125 ttl=126 time=32.201 ms
64 bytes from 195.166.128.188: icmp_seq=126 ttl=126 time=32.894 ms
64 bytes from 195.166.128.188: icmp_seq=127 ttl=126 time=215.158 ms
64 bytes from 195.166.128.188: icmp_seq=128 ttl=126 time=78.148 ms
64 bytes from 195.166.128.188: icmp_seq=129 ttl=126 time=47.816 ms
64 bytes from 195.166.128.188: icmp_seq=130 ttl=126 time=133.171 ms
64 bytes from 195.166.128.188: icmp_seq=131 ttl=126 time=36.224 ms
64 bytes from 195.166.128.188: icmp_seq=132 ttl=126 time=31.941 ms
64 bytes from 195.166.128.188: icmp_seq=133 ttl=126 time=32.223 ms
64 bytes from 195.166.128.188: icmp_seq=134 ttl=126 time=32.090 ms
64 bytes from 195.166.128.188: icmp_seq=135 ttl=126 time=32.782 ms
64 bytes from 195.166.128.188: icmp_seq=136 ttl=126 time=32.670 ms
64 bytes from 195.166.128.188: icmp_seq=137 ttl=126 time=42.597 ms
64 bytes from 195.166.128.188: icmp_seq=138 ttl=126 time=36.055 ms
64 bytes from 195.166.128.188: icmp_seq=139 ttl=126 time=35.175 ms
64 bytes from 195.166.128.188: icmp_seq=140 ttl=126 time=34.841 ms
64 bytes from 195.166.128.188: icmp_seq=141 ttl=126 time=125.995 ms
64 bytes from 195.166.128.188: icmp_seq=142 ttl=126 time=32.935 ms
64 bytes from 195.166.128.188: icmp_seq=143 ttl=126 time=32.338 ms
64 bytes from 195.166.128.188: icmp_seq=144 ttl=126 time=33.229 ms
64 bytes from 195.166.128.188: icmp_seq=145 ttl=126 time=35.046 ms
64 bytes from 195.166.128.188: icmp_seq=146 ttl=126 time=32.695 ms
64 bytes from 195.166.128.188: icmp_seq=147 ttl=126 time=32.597 ms
64 bytes from 195.166.128.188: icmp_seq=148 ttl=126 time=32.454 ms
64 bytes from 195.166.128.188: icmp_seq=149 ttl=126 time=36.333 ms
64 bytes from 195.166.128.188: icmp_seq=150 ttl=126 time=32.601 ms
64 bytes from 195.166.128.188: icmp_seq=151 ttl=126 time=35.226 ms
64 bytes from 195.166.128.188: icmp_seq=152 ttl=126 time=32.364 ms
64 bytes from 195.166.128.188: icmp_seq=153 ttl=126 time=32.524 ms
64 bytes from 195.166.128.188: icmp_seq=154 ttl=126 time=32.398 ms
64 bytes from 195.166.128.188: icmp_seq=155 ttl=126 time=32.792 ms
64 bytes from 195.166.128.188: icmp_seq=156 ttl=126 time=32.491 ms
64 bytes from 195.166.128.188: icmp_seq=157 ttl=126 time=32.373 ms
64 bytes from 195.166.128.188: icmp_seq=158 ttl=126 time=32.485 ms
64 bytes from 195.166.128.188: icmp_seq=159 ttl=126 time=84.459 ms
64 bytes from 195.166.128.188: icmp_seq=160 ttl=126 time=57.053 ms
64 bytes from 195.166.128.188: icmp_seq=161 ttl=126 time=32.864 ms
64 bytes from 195.166.128.188: icmp_seq=162 ttl=126 time=32.523 ms
64 bytes from 195.166.128.188: icmp_seq=163 ttl=126 time=32.566 ms
64 bytes from 195.166.128.188: icmp_seq=164 ttl=126 time=32.448 ms
64 bytes from 195.166.128.188: icmp_seq=165 ttl=126 time=32.269 ms
64 bytes from 195.166.128.188: icmp_seq=166 ttl=126 time=32.575 ms
64 bytes from 195.166.128.188: icmp_seq=167 ttl=126 time=32.549 ms
64 bytes from 195.166.128.188: icmp_seq=168 ttl=126 time=32.706 ms
64 bytes from 195.166.128.188: icmp_seq=169 ttl=126 time=36.826 ms
64 bytes from 195.166.128.188: icmp_seq=170 ttl=126 time=32.583 ms
64 bytes from 195.166.128.188: icmp_seq=171 ttl=126 time=32.922 ms
64 bytes from 195.166.128.188: icmp_seq=172 ttl=126 time=32.210 ms
64 bytes from 195.166.128.188: icmp_seq=173 ttl=126 time=32.311 ms
64 bytes from 195.166.128.188: icmp_seq=174 ttl=126 time=38.716 ms
64 bytes from 195.166.128.188: icmp_seq=175 ttl=126 time=33.032 ms
64 bytes from 195.166.128.188: icmp_seq=176 ttl=126 time=36.115 ms
64 bytes from 195.166.128.188: icmp_seq=177 ttl=126 time=31.969 ms
64 bytes from 195.166.128.188: icmp_seq=178 ttl=126 time=32.677 ms
64 bytes from 195.166.128.188: icmp_seq=179 ttl=126 time=32.575 ms
64 bytes from 195.166.128.188: icmp_seq=180 ttl=126 time=42.228 ms
64 bytes from 195.166.128.188: icmp_seq=181 ttl=126 time=40.598 ms
64 bytes from 195.166.128.188: icmp_seq=182 ttl=126 time=32.631 ms
64 bytes from 195.166.128.188: icmp_seq=183 ttl=126 time=32.523 ms
64 bytes from 195.166.128.188: icmp_seq=184 ttl=126 time=32.429 ms
64 bytes from 195.166.128.188: icmp_seq=185 ttl=126 time=32.533 ms
64 bytes from 195.166.128.188: icmp_seq=186 ttl=126 time=51.994 ms
64 bytes from 195.166.128.188: icmp_seq=187 ttl=126 time=31.869 ms
64 bytes from 195.166.128.188: icmp_seq=188 ttl=126 time=32.771 ms
64 bytes from 195.166.128.188: icmp_seq=189 ttl=126 time=32.639 ms
64 bytes from 195.166.128.188: icmp_seq=190 ttl=126 time=33.031 ms
64 bytes from 195.166.128.188: icmp_seq=191 ttl=126 time=32.051 ms
64 bytes from 195.166.128.188: icmp_seq=192 ttl=126 time=32.772 ms
64 bytes from 195.166.128.188: icmp_seq=193 ttl=126 time=32.384 ms
64 bytes from 195.166.128.188: icmp_seq=194 ttl=126 time=32.759 ms
64 bytes from 195.166.128.188: icmp_seq=195 ttl=126 time=113.636 ms
64 bytes from 195.166.128.188: icmp_seq=196 ttl=126 time=35.681 ms
64 bytes from 195.166.128.188: icmp_seq=197 ttl=126 time=32.846 ms
64 bytes from 195.166.128.188: icmp_seq=198 ttl=126 time=31.754 ms
64 bytes from 195.166.128.188: icmp_seq=199 ttl=126 time=32.620 ms
64 bytes from 195.166.128.188: icmp_seq=200 ttl=126 time=43.078 ms
64 bytes from 195.166.128.188: icmp_seq=201 ttl=126 time=32.172 ms
64 bytes from 195.166.128.188: icmp_seq=202 ttl=126 time=32.070 ms
64 bytes from 195.166.128.188: icmp_seq=203 ttl=126 time=36.521 ms
64 bytes from 195.166.128.188: icmp_seq=204 ttl=126 time=32.705 ms
64 bytes from 195.166.128.188: icmp_seq=205 ttl=126 time=32.189 ms
64 bytes from 195.166.128.188: icmp_seq=206 ttl=126 time=34.108 ms
64 bytes from 195.166.128.188: icmp_seq=207 ttl=126 time=33.531 ms
64 bytes from 195.166.128.188: icmp_seq=208 ttl=126 time=37.767 ms
64 bytes from 195.166.128.188: icmp_seq=209 ttl=126 time=31.855 ms
64 bytes from 195.166.128.188: icmp_seq=210 ttl=126 time=32.309 ms
64 bytes from 195.166.128.188: icmp_seq=211 ttl=126 time=32.427 ms
64 bytes from 195.166.128.188: icmp_seq=212 ttl=126 time=32.334 ms
64 bytes from 195.166.128.188: icmp_seq=213 ttl=126 time=32.504 ms
64 bytes from 195.166.128.188: icmp_seq=214 ttl=126 time=31.908 ms
64 bytes from 195.166.128.188: icmp_seq=215 ttl=126 time=32.327 ms
64 bytes from 195.166.128.188: icmp_seq=216 ttl=126 time=32.483 ms
64 bytes from 195.166.128.188: icmp_seq=217 ttl=126 time=32.416 ms
64 bytes from 195.166.128.188: icmp_seq=218 ttl=126 time=34.115 ms
64 bytes from 195.166.128.188: icmp_seq=219 ttl=126 time=32.468 ms
64 bytes from 195.166.128.188: icmp_seq=220 ttl=126 time=32.609 ms
64 bytes from 195.166.128.188: icmp_seq=221 ttl=126 time=52.549 ms
64 bytes from 195.166.128.188: icmp_seq=222 ttl=126 time=32.440 ms
64 bytes from 195.166.128.188: icmp_seq=223 ttl=126 time=32.640 ms
64 bytes from 195.166.128.188: icmp_seq=224 ttl=126 time=32.524 ms
64 bytes from 195.166.128.188: icmp_seq=225 ttl=126 time=32.424 ms
64 bytes from 195.166.128.188: icmp_seq=226 ttl=126 time=34.887 ms
64 bytes from 195.166.128.188: icmp_seq=227 ttl=126 time=39.316 ms
64 bytes from 195.166.128.188: icmp_seq=228 ttl=126 time=35.516 ms
64 bytes from 195.166.128.188: icmp_seq=229 ttl=126 time=32.628 ms
64 bytes from 195.166.128.188: icmp_seq=230 ttl=126 time=34.563 ms
64 bytes from 195.166.128.188: icmp_seq=231 ttl=126 time=33.523 ms
64 bytes from 195.166.128.188: icmp_seq=232 ttl=126 time=32.697 ms
64 bytes from 195.166.128.188: icmp_seq=233 ttl=126 time=32.335 ms
64 bytes from 195.166.128.188: icmp_seq=234 ttl=126 time=31.991 ms
64 bytes from 195.166.128.188: icmp_seq=235 ttl=126 time=32.410 ms
64 bytes from 195.166.128.188: icmp_seq=236 ttl=126 time=37.601 ms
64 bytes from 195.166.128.188: icmp_seq=237 ttl=126 time=35.000 ms
64 bytes from 195.166.128.188: icmp_seq=238 ttl=126 time=37.415 ms
64 bytes from 195.166.128.188: icmp_seq=239 ttl=126 time=34.327 ms
64 bytes from 195.166.128.188: icmp_seq=240 ttl=126 time=33.011 ms
64 bytes from 195.166.128.188: icmp_seq=241 ttl=126 time=32.709 ms
64 bytes from 195.166.128.188: icmp_seq=242 ttl=126 time=32.942 ms
64 bytes from 195.166.128.188: icmp_seq=243 ttl=126 time=35.991 ms
64 bytes from 195.166.128.188: icmp_seq=244 ttl=126 time=41.919 ms
64 bytes from 195.166.128.188: icmp_seq=245 ttl=126 time=32.689 ms
64 bytes from 195.166.128.188: icmp_seq=246 ttl=126 time=88.045 ms
64 bytes from 195.166.128.188: icmp_seq=247 ttl=126 time=183.430 ms
64 bytes from 195.166.128.188: icmp_seq=248 ttl=126 time=32.536 ms
64 bytes from 195.166.128.188: icmp_seq=249 ttl=126 time=50.105 ms
64 bytes from 195.166.128.188: icmp_seq=250 ttl=126 time=36.227 ms
^C
--- 195.166.128.188 ping statistics ---
251 packets transmitted, 251 packets received, 0.0% packet loss
round-trip min/avg/max/stddev = 31.754/39.188/215.158/23.418 ms
Community Gaffer
Community Gaffer
Posts: 5,152
Thanks: 496
Fixes: 5
Registered: 04-04-2007

Re: Routing Issue - Network Related **

You are pinging lo0-central10.pcl-ag07.plus.net [195.166.128.188] which is busy routing traffic.  It considers responding to pings as a lower priority activity and doing the routing thing Smiley
Try pinging www.bbc.co.uk instead and see if the latency fluctuates there?
Kelly Dorset
Broadband Service Manager
deeniboy
Dabbler
Posts: 14
Registered: 06-03-2013

Re: Routing Issue - Network Related **

Hey Kelly
Yep definitely see an increase to BBC:
Raza$ ping -d -s 1464 www.bbc.co.uk
PING www.bbc.net.uk (212.58.246.93): 1464 data bytes
1472 bytes from 212.58.246.93: icmp_seq=0 ttl=55 time=38.880 ms
1472 bytes from 212.58.246.93: icmp_seq=1 ttl=55 time=39.612 ms
1472 bytes from 212.58.246.93: icmp_seq=2 ttl=55 time=38.828 ms
1472 bytes from 212.58.246.93: icmp_seq=3 ttl=55 time=38.540 ms
1472 bytes from 212.58.246.93: icmp_seq=4 ttl=55 time=38.283 ms
1472 bytes from 212.58.246.93: icmp_seq=5 ttl=55 time=38.827 ms
1472 bytes from 212.58.246.93: icmp_seq=6 ttl=55 time=38.730 ms
1472 bytes from 212.58.246.93: icmp_seq=7 ttl=55 time=38.635 ms
1472 bytes from 212.58.246.93: icmp_seq=8 ttl=55 time=38.315 ms
1472 bytes from 212.58.246.93: icmp_seq=9 ttl=55 time=38.477 ms
1472 bytes from 212.58.246.93: icmp_seq=10 ttl=55 time=38.480 ms
1472 bytes from 212.58.246.93: icmp_seq=11 ttl=55 time=38.361 ms
1472 bytes from 212.58.246.93: icmp_seq=12 ttl=55 time=38.770 ms
1472 bytes from 212.58.246.93: icmp_seq=13 ttl=55 time=38.445 ms
1472 bytes from 212.58.246.93: icmp_seq=14 ttl=55 time=38.146 ms
1472 bytes from 212.58.246.93: icmp_seq=15 ttl=55 time=38.515 ms
1472 bytes from 212.58.246.93: icmp_seq=16 ttl=55 time=38.566 ms
1472 bytes from 212.58.246.93: icmp_seq=17 ttl=55 time=38.649 ms
1472 bytes from 212.58.246.93: icmp_seq=18 ttl=55 time=38.058 ms
1472 bytes from 212.58.246.93: icmp_seq=19 ttl=55 time=38.715 ms
1472 bytes from 212.58.246.93: icmp_seq=20 ttl=55 time=38.622 ms
1472 bytes from 212.58.246.93: icmp_seq=21 ttl=55 time=38.528 ms
1472 bytes from 212.58.246.93: icmp_seq=22 ttl=55 time=38.450 ms
1472 bytes from 212.58.246.93: icmp_seq=23 ttl=55 time=38.590 ms
1472 bytes from 212.58.246.93: icmp_seq=24 ttl=55 time=38.646 ms
1472 bytes from 212.58.246.93: icmp_seq=25 ttl=55 time=38.561 ms
1472 bytes from 212.58.246.93: icmp_seq=26 ttl=55 time=38.993 ms
1472 bytes from 212.58.246.93: icmp_seq=27 ttl=55 time=38.383 ms
1472 bytes from 212.58.246.93: icmp_seq=28 ttl=55 time=38.075 ms
1472 bytes from 212.58.246.93: icmp_seq=29 ttl=55 time=38.440 ms
1472 bytes from 212.58.246.93: icmp_seq=30 ttl=55 time=38.348 ms
1472 bytes from 212.58.246.93: icmp_seq=31 ttl=55 time=38.470 ms
1472 bytes from 212.58.246.93: icmp_seq=32 ttl=55 time=38.672 ms
1472 bytes from 212.58.246.93: icmp_seq=33 ttl=55 time=39.616 ms
1472 bytes from 212.58.246.93: icmp_seq=34 ttl=55 time=38.486 ms
1472 bytes from 212.58.246.93: icmp_seq=35 ttl=55 time=38.255 ms
1472 bytes from 212.58.246.93: icmp_seq=36 ttl=55 time=38.456 ms
1472 bytes from 212.58.246.93: icmp_seq=37 ttl=55 time=38.297 ms
1472 bytes from 212.58.246.93: icmp_seq=38 ttl=55 time=38.419 ms
1472 bytes from 212.58.246.93: icmp_seq=39 ttl=55 time=38.598 ms
1472 bytes from 212.58.246.93: icmp_seq=40 ttl=55 time=37.817 ms
1472 bytes from 212.58.246.93: icmp_seq=41 ttl=55 time=38.503 ms
1472 bytes from 212.58.246.93: icmp_seq=42 ttl=55 time=38.353 ms
1472 bytes from 212.58.246.93: icmp_seq=43 ttl=55 time=38.233 ms
1472 bytes from 212.58.246.93: icmp_seq=44 ttl=55 time=38.635 ms
1472 bytes from 212.58.246.93: icmp_seq=45 ttl=55 time=38.518 ms
1472 bytes from 212.58.246.93: icmp_seq=46 ttl=55 time=38.406 ms
1472 bytes from 212.58.246.93: icmp_seq=47 ttl=55 time=38.036 ms
1472 bytes from 212.58.246.93: icmp_seq=48 ttl=55 time=38.162 ms
1472 bytes from 212.58.246.93: icmp_seq=49 ttl=55 time=38.327 ms
1472 bytes from 212.58.246.93: icmp_seq=50 ttl=55 time=38.210 ms
1472 bytes from 212.58.246.93: icmp_seq=51 ttl=55 time=39.106 ms
1472 bytes from 212.58.246.93: icmp_seq=52 ttl=55 time=38.481 ms
1472 bytes from 212.58.246.93: icmp_seq=53 ttl=55 time=183.018 ms
1472 bytes from 212.58.246.93: icmp_seq=54 ttl=55 time=57.177 ms
1472 bytes from 212.58.246.93: icmp_seq=55 ttl=55 time=38.742 ms
1472 bytes from 212.58.246.93: icmp_seq=56 ttl=55 time=37.830 ms
1472 bytes from 212.58.246.93: icmp_seq=57 ttl=55 time=38.863 ms
1472 bytes from 212.58.246.93: icmp_seq=58 ttl=55 time=38.997 ms
1472 bytes from 212.58.246.93: icmp_seq=59 ttl=55 time=38.449 ms
1472 bytes from 212.58.246.93: icmp_seq=60 ttl=55 time=38.317 ms
1472 bytes from 212.58.246.93: icmp_seq=61 ttl=55 time=38.248 ms
1472 bytes from 212.58.246.93: icmp_seq=62 ttl=55 time=38.612 ms
1472 bytes from 212.58.246.93: icmp_seq=63 ttl=55 time=38.506 ms
1472 bytes from 212.58.246.93: icmp_seq=64 ttl=55 time=38.917 ms
1472 bytes from 212.58.246.93: icmp_seq=65 ttl=55 time=38.518 ms
1472 bytes from 212.58.246.93: icmp_seq=66 ttl=55 time=38.598 ms
1472 bytes from 212.58.246.93: icmp_seq=67 ttl=55 time=38.802 ms
1472 bytes from 212.58.246.93: icmp_seq=68 ttl=55 time=38.404 ms
1472 bytes from 212.58.246.93: icmp_seq=69 ttl=55 time=38.088 ms
1472 bytes from 212.58.246.93: icmp_seq=70 ttl=55 time=38.154 ms
1472 bytes from 212.58.246.93: icmp_seq=71 ttl=55 time=38.462 ms
1472 bytes from 212.58.246.93: icmp_seq=72 ttl=55 time=38.583 ms
1472 bytes from 212.58.246.93: icmp_seq=73 ttl=55 time=38.196 ms
1472 bytes from 212.58.246.93: icmp_seq=74 ttl=55 time=38.339 ms
1472 bytes from 212.58.246.93: icmp_seq=75 ttl=55 time=38.080 ms
1472 bytes from 212.58.246.93: icmp_seq=76 ttl=55 time=38.205 ms
1472 bytes from 212.58.246.93: icmp_seq=77 ttl=55 time=38.074 ms
1472 bytes from 212.58.246.93: icmp_seq=78 ttl=55 time=38.522 ms
1472 bytes from 212.58.246.93: icmp_seq=79 ttl=55 time=38.593 ms
1472 bytes from 212.58.246.93: icmp_seq=80 ttl=55 time=38.239 ms
1472 bytes from 212.58.246.93: icmp_seq=81 ttl=55 time=38.427 ms
1472 bytes from 212.58.246.93: icmp_seq=82 ttl=55 time=38.582 ms
1472 bytes from 212.58.246.93: icmp_seq=83 ttl=55 time=38.172 ms
1472 bytes from 212.58.246.93: icmp_seq=84 ttl=55 time=38.245 ms
1472 bytes from 212.58.246.93: icmp_seq=85 ttl=55 time=38.493 ms
1472 bytes from 212.58.246.93: icmp_seq=86 ttl=55 time=38.963 ms
1472 bytes from 212.58.246.93: icmp_seq=87 ttl=55 time=38.664 ms
1472 bytes from 212.58.246.93: icmp_seq=88 ttl=55 time=38.784 ms
1472 bytes from 212.58.246.93: icmp_seq=89 ttl=55 time=37.958 ms
1472 bytes from 212.58.246.93: icmp_seq=90 ttl=55 time=38.118 ms
1472 bytes from 212.58.246.93: icmp_seq=91 ttl=55 time=38.535 ms
1472 bytes from 212.58.246.93: icmp_seq=92 ttl=55 time=38.591 ms
1472 bytes from 212.58.246.93: icmp_seq=93 ttl=55 time=38.741 ms
1472 bytes from 212.58.246.93: icmp_seq=94 ttl=55 time=38.381 ms
1472 bytes from 212.58.246.93: icmp_seq=95 ttl=55 time=38.466 ms
1472 bytes from 212.58.246.93: icmp_seq=96 ttl=55 time=38.556 ms
1472 bytes from 212.58.246.93: icmp_seq=97 ttl=55 time=38.500 ms
1472 bytes from 212.58.246.93: icmp_seq=98 ttl=55 time=38.292 ms
1472 bytes from 212.58.246.93: icmp_seq=99 ttl=55 time=38.678 ms
1472 bytes from 212.58.246.93: icmp_seq=100 ttl=55 time=38.300 ms
1472 bytes from 212.58.246.93: icmp_seq=101 ttl=55 time=38.137 ms
1472 bytes from 212.58.246.93: icmp_seq=102 ttl=55 time=38.677 ms
1472 bytes from 212.58.246.93: icmp_seq=103 ttl=55 time=38.278 ms
1472 bytes from 212.58.246.93: icmp_seq=104 ttl=55 time=38.154 ms
1472 bytes from 212.58.246.93: icmp_seq=105 ttl=55 time=38.721 ms
1472 bytes from 212.58.246.93: icmp_seq=106 ttl=55 time=38.623 ms
1472 bytes from 212.58.246.93: icmp_seq=107 ttl=55 time=38.328 ms
1472 bytes from 212.58.246.93: icmp_seq=108 ttl=55 time=38.172 ms
1472 bytes from 212.58.246.93: icmp_seq=109 ttl=55 time=38.292 ms
1472 bytes from 212.58.246.93: icmp_seq=110 ttl=55 time=37.931 ms
1472 bytes from 212.58.246.93: icmp_seq=111 ttl=55 time=38.306 ms
1472 bytes from 212.58.246.93: icmp_seq=112 ttl=55 time=37.991 ms
1472 bytes from 212.58.246.93: icmp_seq=113 ttl=55 time=191.065 ms
1472 bytes from 212.58.246.93: icmp_seq=114 ttl=55 time=37.966 ms
1472 bytes from 212.58.246.93: icmp_seq=115 ttl=55 time=37.560 ms
1472 bytes from 212.58.246.93: icmp_seq=116 ttl=55 time=38.428 ms
1472 bytes from 212.58.246.93: icmp_seq=117 ttl=55 time=38.606 ms
1472 bytes from 212.58.246.93: icmp_seq=118 ttl=55 time=38.515 ms
1472 bytes from 212.58.246.93: icmp_seq=119 ttl=55 time=38.789 ms
1472 bytes from 212.58.246.93: icmp_seq=120 ttl=55 time=38.619 ms
1472 bytes from 212.58.246.93: icmp_seq=121 ttl=55 time=38.534 ms
1472 bytes from 212.58.246.93: icmp_seq=122 ttl=55 time=38.766 ms
1472 bytes from 212.58.246.93: icmp_seq=123 ttl=55 time=38.647 ms
1472 bytes from 212.58.246.93: icmp_seq=124 ttl=55 time=38.551 ms
1472 bytes from 212.58.246.93: icmp_seq=125 ttl=55 time=38.093 ms
1472 bytes from 212.58.246.93: icmp_seq=126 ttl=55 time=38.082 ms
1472 bytes from 212.58.246.93: icmp_seq=127 ttl=55 time=38.401 ms
1472 bytes from 212.58.246.93: icmp_seq=128 ttl=55 time=38.322 ms
1472 bytes from 212.58.246.93: icmp_seq=129 ttl=55 time=38.806 ms
1472 bytes from 212.58.246.93: icmp_seq=130 ttl=55 time=38.213 ms
1472 bytes from 212.58.246.93: icmp_seq=131 ttl=55 time=38.446 ms
1472 bytes from 212.58.246.93: icmp_seq=132 ttl=55 time=38.571 ms
1472 bytes from 212.58.246.93: icmp_seq=133 ttl=55 time=38.496 ms
1472 bytes from 212.58.246.93: icmp_seq=134 ttl=55 time=38.390 ms
1472 bytes from 212.58.246.93: icmp_seq=135 ttl=55 time=38.497 ms
1472 bytes from 212.58.246.93: icmp_seq=136 ttl=55 time=38.609 ms
1472 bytes from 212.58.246.93: icmp_seq=137 ttl=55 time=37.984 ms
1472 bytes from 212.58.246.93: icmp_seq=138 ttl=55 time=38.762 ms
1472 bytes from 212.58.246.93: icmp_seq=139 ttl=55 time=38.345 ms
1472 bytes from 212.58.246.93: icmp_seq=140 ttl=55 time=38.243 ms
1472 bytes from 212.58.246.93: icmp_seq=141 ttl=55 time=38.342 ms
1472 bytes from 212.58.246.93: icmp_seq=142 ttl=55 time=38.755 ms
1472 bytes from 212.58.246.93: icmp_seq=143 ttl=55 time=38.142 ms
1472 bytes from 212.58.246.93: icmp_seq=144 ttl=55 time=38.582 ms
1472 bytes from 212.58.246.93: icmp_seq=145 ttl=55 time=38.227 ms
1472 bytes from 212.58.246.93: icmp_seq=146 ttl=55 time=38.401 ms
1472 bytes from 212.58.246.93: icmp_seq=147 ttl=55 time=38.574 ms
1472 bytes from 212.58.246.93: icmp_seq=148 ttl=55 time=38.188 ms
1472 bytes from 212.58.246.93: icmp_seq=149 ttl=55 time=38.584 ms
1472 bytes from 212.58.246.93: icmp_seq=150 ttl=55 time=37.953 ms
1472 bytes from 212.58.246.93: icmp_seq=151 ttl=55 time=38.623 ms
1472 bytes from 212.58.246.93: icmp_seq=152 ttl=55 time=38.532 ms
1472 bytes from 212.58.246.93: icmp_seq=153 ttl=55 time=38.435 ms
1472 bytes from 212.58.246.93: icmp_seq=154 ttl=55 time=38.623 ms
1472 bytes from 212.58.246.93: icmp_seq=155 ttl=55 time=38.157 ms
1472 bytes from 212.58.246.93: icmp_seq=156 ttl=55 time=39.031 ms
1472 bytes from 212.58.246.93: icmp_seq=157 ttl=55 time=38.193 ms
1472 bytes from 212.58.246.93: icmp_seq=158 ttl=55 time=38.097 ms
1472 bytes from 212.58.246.93: icmp_seq=159 ttl=55 time=38.731 ms
1472 bytes from 212.58.246.93: icmp_seq=160 ttl=55 time=38.628 ms
1472 bytes from 212.58.246.93: icmp_seq=161 ttl=55 time=38.521 ms
1472 bytes from 212.58.246.93: icmp_seq=162 ttl=55 time=38.168 ms
1472 bytes from 212.58.246.93: icmp_seq=163 ttl=55 time=38.317 ms
1472 bytes from 212.58.246.93: icmp_seq=164 ttl=55 time=38.505 ms
1472 bytes from 212.58.246.93: icmp_seq=165 ttl=55 time=38.370 ms
1472 bytes from 212.58.246.93: icmp_seq=166 ttl=55 time=38.795 ms
1472 bytes from 212.58.246.93: icmp_seq=167 ttl=55 time=38.688 ms
1472 bytes from 212.58.246.93: icmp_seq=168 ttl=55 time=38.041 ms
1472 bytes from 212.58.246.93: icmp_seq=169 ttl=55 time=38.192 ms
1472 bytes from 212.58.246.93: icmp_seq=170 ttl=55 time=38.404 ms
1472 bytes from 212.58.246.93: icmp_seq=171 ttl=55 time=38.290 ms
1472 bytes from 212.58.246.93: icmp_seq=172 ttl=55 time=42.773 ms
1472 bytes from 212.58.246.93: icmp_seq=173 ttl=55 time=174.690 ms
1472 bytes from 212.58.246.93: icmp_seq=174 ttl=55 time=95.564 ms
1472 bytes from 212.58.246.93: icmp_seq=175 ttl=55 time=38.529 ms
1472 bytes from 212.58.246.93: icmp_seq=176 ttl=55 time=38.188 ms
1472 bytes from 212.58.246.93: icmp_seq=177 ttl=55 time=38.652 ms
1472 bytes from 212.58.246.93: icmp_seq=178 ttl=55 time=38.674 ms
1472 bytes from 212.58.246.93: icmp_seq=179 ttl=55 time=38.283 ms
1472 bytes from 212.58.246.93: icmp_seq=180 ttl=55 time=38.665 ms
1472 bytes from 212.58.246.93: icmp_seq=181 ttl=55 time=38.942 ms
1472 bytes from 212.58.246.93: icmp_seq=182 ttl=55 time=38.648 ms
1472 bytes from 212.58.246.93: icmp_seq=183 ttl=55 time=38.651 ms
1472 bytes from 212.58.246.93: icmp_seq=184 ttl=55 time=38.303 ms
1472 bytes from 212.58.246.93: icmp_seq=185 ttl=55 time=39.009 ms
1472 bytes from 212.58.246.93: icmp_seq=186 ttl=55 time=38.684 ms
1472 bytes from 212.58.246.93: icmp_seq=187 ttl=55 time=38.062 ms
1472 bytes from 212.58.246.93: icmp_seq=188 ttl=55 time=37.955 ms
1472 bytes from 212.58.246.93: icmp_seq=189 ttl=55 time=38.643 ms
1472 bytes from 212.58.246.93: icmp_seq=190 ttl=55 time=38.044 ms
1472 bytes from 212.58.246.93: icmp_seq=191 ttl=55 time=38.580 ms
1472 bytes from 212.58.246.93: icmp_seq=192 ttl=55 time=38.691 ms
1472 bytes from 212.58.246.93: icmp_seq=193 ttl=55 time=38.351 ms
1472 bytes from 212.58.246.93: icmp_seq=194 ttl=55 time=38.327 ms
1472 bytes from 212.58.246.93: icmp_seq=195 ttl=55 time=38.226 ms
1472 bytes from 212.58.246.93: icmp_seq=196 ttl=55 time=38.238 ms
1472 bytes from 212.58.246.93: icmp_seq=197 ttl=55 time=38.349 ms
1472 bytes from 212.58.246.93: icmp_seq=198 ttl=55 time=38.337 ms
1472 bytes from 212.58.246.93: icmp_seq=199 ttl=55 time=38.012 ms
1472 bytes from 212.58.246.93: icmp_seq=200 ttl=55 time=38.353 ms
^C
--- www.bbc.net.uk ping statistics ---
201 packets transmitted, 201 packets received, 0.0% packet loss
round-trip min/avg/max/stddev = 37.560/41.005/191.065/17.995 ms
If Interleaving is the only change on the line, then i would like to request for it to be disabled and perhaps monitor the line. If it drops lets say twice a day, im fine with that as long as my ping times remain low like before and also my download speeds have dropped from 16Mbps to around 12Mbps as well. Is this also the cause of Interleaving or is that usually based on the SNR setting?
Community Gaffer
Community Gaffer
Posts: 17,646
Thanks: 640
Fixes: 162
Registered: 05-04-2007

Re: Routing Issue - Network Related **

Quote
If Interleaving is the only change on the line, then i would like to request for it to be disabled and perhaps monitor the line.

I'm going to check that now, but as my earlier post, we can't change this without an engineer visit. Same with the SNR, we can't reset it as the tools just aren't available, we'd need to go down the fault route to get that lowered again.
If this post resolved your issue please click the 'This fixed my problem' button
 Chris Parr
 Plusnet Staff
deeniboy
Dabbler
Posts: 14
Registered: 06-03-2013

Re: Routing Issue - Network Related **

Is that a visit to my premises or at the local exchange? I'm fine with either, just let me know you have it booked out.
Thanks.
SuperZoom
Grafter
Posts: 353
Registered: 17-05-2013

Re: Routing Issue - Network Related **

Quote from: deeniboy
Hey Kelly
Yep definitely see an increase to BBC:
Raza$ ping -d -s 1464 www.bbc.co.uk
PING www.bbc.net.uk (212.58.246.93): 1464 data bytes
[...]
1472 bytes from 212.58.246.93: icmp_seq=51 ttl=55 time=39.106 ms
1472 bytes from 212.58.246.93: icmp_seq=52 ttl=55 time=38.481 ms
1472 bytes from 212.58.246.93: icmp_seq=53 ttl=55 time=183.018 ms
1472 bytes from 212.58.246.93: icmp_seq=54 ttl=55 time=57.177 ms
1472 bytes from 212.58.246.93: icmp_seq=55 ttl=55 time=38.742 ms
1472 bytes from 212.58.246.93: icmp_seq=56 ttl=55 time=37.830 ms
[...]
1472 bytes from 212.58.246.93: icmp_seq=111 ttl=55 time=38.306 ms
1472 bytes from 212.58.246.93: icmp_seq=112 ttl=55 time=37.991 ms
1472 bytes from 212.58.246.93: icmp_seq=113 ttl=55 time=191.065 ms
1472 bytes from 212.58.246.93: icmp_seq=114 ttl=55 time=37.966 ms
1472 bytes from 212.58.246.93: icmp_seq=115 ttl=55 time=37.560 ms
[...]
1472 bytes from 212.58.246.93: icmp_seq=170 ttl=55 time=38.404 ms
1472 bytes from 212.58.246.93: icmp_seq=171 ttl=55 time=38.290 ms
1472 bytes from 212.58.246.93: icmp_seq=172 ttl=55 time=42.773 ms
1472 bytes from 212.58.246.93: icmp_seq=173 ttl=55 time=174.690 ms
1472 bytes from 212.58.246.93: icmp_seq=174 ttl=55 time=95.564 ms
1472 bytes from 212.58.246.93: icmp_seq=175 ttl=55 time=38.529 ms
1472 bytes from 212.58.246.93: icmp_seq=176 ttl=55 time=38.188 ms


Due to interleaving?...    Huh
Community Gaffer
Community Gaffer
Posts: 17,646
Thanks: 640
Fixes: 162
Registered: 05-04-2007

Re: Routing Issue - Network Related **

Quote from: deeniboy
Is that a visit to my premises or at the local exchange? I'm fine with either, just let me know you have it booked out.
Thanks.

I need you to complete the fault checker, that's how we raise faults through to get fixed.
If this post resolved your issue please click the 'This fixed my problem' button
 Chris Parr
 Plusnet Staff