Router not rebooting - constant green light
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Router not rebooting - constant green light
24-01-2023 10:48 AM
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Re: Router not rebooting - constant green light
24-01-2023 10:58 AM
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@roymaddison Which Hub do you have - I'm guessing either a Hub0 or Hub1?
Re: Router not rebooting - constant green light
24-01-2023 11:30 AM
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have you tried a factory reset using the pin hole? Hold the paper clip in until the lights go out.
@jab1 Hub Two also goes green in times of difficulty
Superusers are not staff, but they do have a direct line of communication into the business in order to raise issues, concerns and feedback from the community.
Re: Router not rebooting - constant green light
24-01-2023 11:30 AM
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Re: Router not rebooting - constant green light
24-01-2023 11:32 AM
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@Dan_the_Van wrote:
@jab1 Hub Two also goes green in times of difficulty
@Dan_the_Van I know - but I was just checking. 😀
Re: Router not rebooting - constant green light
24-01-2023 11:33 AM
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Re: Router not rebooting - constant green light
24-01-2023 11:39 AM - edited 24-01-2023 11:40 AM
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Stuck on green suggests the Hub is failing during the self test during a power up or restart
Suggest a new Hub is in order, are you close to renewing, if so call customer options 0800 013 2632 and see what they can do your you
Superusers are not staff, but they do have a direct line of communication into the business in order to raise issues, concerns and feedback from the community.
Re: Router not rebooting - constant green light
24-01-2023 12:52 PM
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- Router not rebooting - constant green light