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Router not here

Posts: 2
Registered: ‎20-01-2020

Router not here

It's the day of the change from my old internet to plusnet the router still hasnt turned up and I am without internet now it's still saying my order for the router has not happened yet. Has this happened to anyone else
Plusnet Alumni (retired)
Plusnet Alumni (retired)
Posts: 722
Fixes: 44
Registered: ‎25-02-2019

Re: Router not here

Hi @Anthonyj29, we are deeply sorry to hear you still haven't received the router.


The router has been ordered today, please allow 3-5 days for the router to be delivered however, you should receive it sooner as it will be sent via a first class postage.


Thank you for your patience.

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 Plusnet Help Team