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Router needs to be switched on and off to maintain connection

stathe
Rising Star
Posts: 591
Thanks: 10
Fixes: 1
Registered: 30-07-2007

Router needs to be switched on and off to maintain connection

We have a BT Business 009 Hub 2 wire 2701 I think,and have several phones pads and computers in the house . It seems to lose contact and has to be switched on and off to get going again,to regain internet  How would I remedy this ? Thanks
2 REPLIES
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Plusnet Help Team
Plusnet Help Team
Posts: 5,647
Thanks: 535
Fixes: 205
Registered: 01-01-2012

Re: Router needs to be switched on and off to maintain connection

If your having to reboot the router to bring the connection back it normally points towards a faulty router.
Is it possible to try another one?
If this post resolved your issue please click the 'This fixed my problem' button
 Matthew Wheeler
 Plusnet Help Team
stathe
Rising Star
Posts: 591
Thanks: 10
Fixes: 1
Registered: 30-07-2007

Re: Router needs to be switched on and off to maintain connection

Thank you I will later but my connection works well with the 2 wire which BT provided when I had problems  I have a Technicor and access to a Vodafone one  later  today. I have a large family here with many devices all trying to use my distant line  The connection is there but not on their pads and phones, stays up for hours and then fails needing to reboot router