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Router loosed internet Randomly usually in the middle of the night

PeteED
Newbie
Posts: 7
Registered: 29-01-2010

Router loosed internet Randomly usually in the middle of the night

Hi All
I have a fiber connection and it is usually Ok however I occationally look at the log file from the router and it shows a dissconnect and subsequent reconnect a few mins later. These  happen usully in the middle of the night when I am sure it is not me fiddling with the router.
Any Ideas why?



2 REPLIES
Wulfy
Grafter
Posts: 59
Registered: 01-08-2013

Re: Router loosed internet Randomly usually in the middle of the night

I would suggest this maybe local maintenance at your exchange or maybe a gateway maintenance... plusnet may be able to advise further, I would suggest removing your ip from that screenshot for security reasons
Plusnet Help Team
Plusnet Help Team
Posts: 13,475
Thanks: 246
Fixes: 68
Registered: 27-04-2007

Re: Router loosed internet Randomly usually in the middle of the night

Hi there,
The disconnections you mentioned aren't reflected on our systems (as per the graph below)
<img src="http://community.plus.net/visualradius/generated/image13799483503789.png"/>
However unless this begins to happen more frequently or the connection isn't coming back up straight away it shouldn't have any serious impact.
If this post resolved your issue please click the 'This fixed my problem' button
 Adam Walker
 Plusnet Help Team