Router keeps restarting
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Router keeps restarting
07-01-2017 10:12 PM
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Hi,
Been with Plusnet since 13th December 2016. However, I've noticed that our Plusnet router keeps restarting itself. This seems to happen at least once a day for no apparent reason. Should it be doing this?
Re: Router keeps restarting
08-01-2017 8:49 AM
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No the router should not be restarting, to be honest I would advise carrying out a factory reset on the router to see if that stops its from rebooting. If it still keeps rebooting post back and one of the Plusnet staff will be able to deal with it further.
James
Re: Router keeps restarting
08-01-2017 1:37 PM
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@MKM64 - What router is it?
Re: Router keeps restarting
08-01-2017 3:00 PM
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Its the Plusnet Hub 1
Re: Router keeps restarting
08-01-2017 5:38 PM
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By restarting, I'm assuming the light turns to green by itself?
Have you a Chromecast connected to the router, as previously a firmware update has proven to cause the Hub One to constantly power cycle itself.
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