Router info for a new customer please
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Router info for a new customer please
03-08-2012 7:19 PM
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I just signed up for Plusnet phone and broadband. I am assuming that the router that will be sent out is the Thompson/Technicolor 582n that there are support pages for.(?)
q1) Can somebody please tell me when and how this is usually delivered. I live in purpose built apartments and a delivery company needs to get buzzed into the main door to get access to my front door. They usually leave parcels in the vestibule shared by me and my nextdoor neighbour which is fine but there is no letterbox outside the main build through which to leave a card if I am not in and they don't try another flats intercom. I (surprisingly) got an email minutes after placing my order that my phoneline will be active on Monday. So I am guessing my router is due to come mid week(?). Is there any way I can plan to be in? If they send them via the post office then there is no problem as the postie can get regular access.
q2) Does anyone know how long the router cables are for the "internet cable" and the power supply? My master socket is in my (v.small)hallway and annoyingly the only power outlet is on the opposite wall. I am hoping I can take the flooring up and pass the power cable under it. I am hoping the "internet cable" is long enough to come out from where the master socket is to where the router can be placed. Failing that is this just an ethernet cable, a crossover cable or something with other than RJ45 plugs? (If it is either of the former I can make one to measure).
Thanks in advance to anyone with any info.
Re: Router info for a new customer please
03-08-2012 8:08 PM
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I assume I have the same router you will receive. Mine was delivered by Royal Mail and the package is small enough to pass through a standard letterbox.
The power supply transformer plugs directly into a socket outlet and the low voltage cable from that to the router is about 1.6 metre in length.
The cable which plugs into the 'phone socket microfilter and router is 1.5 metre long. There are two microfilters included.
I've not measured the ethernet cable - router to computer.
If you're taking the floor up surely it would be better to run a spur from the existing electic socket and fit a new one near the 'phone master socket?
Re: Router info for a new customer please
03-08-2012 8:35 PM
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Thanks for the info on cable lengths and royal mail etc.
It might all be a moot point as I just went to measure it and looked in the cupboard to find there is no Master Socket after all (I was thinking of my old place) just some very tatty and exposed wiring! SO if I end up having to pay to get some wiring done anway I will have the master socket put in and good quality extension placed where I need them. I have extensions in the lounge and bedrooms but having seen what they are wired to I am not hopeful.... Though it appears the previous owner disconnected the RING cable which pay indicate they had broad band at one time. If I find that the existing wiring is sub par how do I go about getting a master socket put in. Do BT do that and I pay them or do I pay plusnet and they organise the work?
Re: Router info for a new customer please
03-08-2012 10:05 PM
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If your 'phone is with Plusnet I suspect you would contact them re a new master socket install and they will contact BT. If your 'phone is with BT then I'd think you'd call them. I would think there most definitely will be a charge for the work.
Re: Router info for a new customer please
04-08-2012 3:08 PM
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BT has not contract with you and so will charge you via Plusnet
Re: Router info for a new customer please
04-08-2012 6:45 PM
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Looking at where the wiring enters my property the gpo "coffin box" (which has its cover off ) is from pre 1980. The extensions inside the flat are probably from around the 90s. (For my sins I worked for BT Business Faults Reception in the Early 90s for a short time).
There are some utility cupboards outside of my flat in the communal areas and it looks like the wiring might come in via those but I don't think I have a key and the neighbour who is the organiser of Owners' Assoc and seems to (and has done for decades) sort everything to do with building work etc is on holiday. I cannot for the life of me see where the wire from the telegraph pole goes after hitting the exterior wall. I think it is possible the wires run through the communal part of the roof and drop to these cupboards on each floor. Looking at where the wire and that for my intercom enter my flat it looks like these are outfitted with counduit for pushing cables up and down.
Has anyone ever heard of the BT demarcation point being in such a box for POTS wiring? I believe they do something similar in some buildings for new builds and fibre products now. I don't want to go chasing up keys etc while people are on holidays if it is pointless
Re: Router info for a new customer please
05-08-2012 12:19 AM
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Re: Router info for a new customer please
05-08-2012 4:44 PM
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I just moved my sofa to have a look at where my new workstation is going and what the extension was like there and it appears that this is a Master Socket! It looks like this is a bona fide one fitted by BT- I've popped the cover off.
Is there anywhere I can check the part number? Or are all BT stamped sockets with the internal sockets behind the fascia Master Sockets?
My best guess is that at some point a BT engineer has been at bit lazy and tapped into the coffin box in the meter cupboard rather than pulling new cable up and so fitted the master socket in the lounge that way (lounge and bedroom are at opposite ends of the property which is quite long and narrow in layout). Previous residents must later have realised that to properly run an extension off this would require much more cabling / redecoration so have retapped the coffin box in the meter cupboard and directly run the extension from that into the bedroom.
I'm guessing that I'm okay to disconnect the bedroom extension at the meter cupboard to make my installation up to spec? I don't need it anyway as I'll use wireless in other rooms than the lounge and a cordless phone.
Edit: DO I also have to reconnect the RING / BELL cable (can't remember what they are called) in the coffin box. I know its not required but is it required to qualify as having "not tampered with your installation"
Re: Router info for a new customer please
05-08-2012 10:13 PM
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Do the other sockets in your flat go dead when you remove the detachable faceplate from the newly-discovered socket?
Re: Router info for a new customer please
05-08-2012 10:51 PM
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The socket is a master socket (part # 1036886). Pre 2007(not incl bell circuit filter) and from the logo it was manufactured '91-03 (the fella "with the horn" as he was called when I worked at BT) Nothing is wired to up to any user available terminations on the fascia plate.
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