Router fault ?

[#1]

I am using a wired connection to plusnet with a Thompson router tg585 v8 software 8.2..7.7
I have checked the line for faults yet my d/load speed top rate is 60kbps..I notice the  internet light often
goes off and sometimes goes red...I have reset the router several times,I have also switched it off for a few hours
and restarted..I have reformatted my hdd and reinstalled a pristine version of Ubuntu and Fedora but still get the same
symptoms..The router worked fine for the first 6 months but now is only fit for checking emails as system upgrades
are impossible...Anyone give me advice on what I should try next ?

[#2]

Hi trufflesdad,
That is a really bad connection. Have a look here for some tips on how to troubleshooting this.
Jojo

[#3]

Either you have a bad line or a bad router.  If you can get hold of an alternative router try that, otherwise follow the procedure for speed faults.
 

[#4]

I have installed a new filter and made a direct connection to the incoming signal box
A pine to Plusnet gives me 42.0...Might buy a cheapo router to see if that will cure it..
My current router is abt 6 months old but is constantly on (up until now)

[#5]

Quote from: trufflesdad

A pine to Plusnet gives me 42.0

?!?!?

[#6]

Sorry..Ping..
64 bytes from homepages.plus.net (212.159.8.91): icmp_req=12 ttl=250 time=50.1 ms
64 bytes from homepages.plus.net (212.159.8.91): icmp_req=13 ttl=250 time=42.0 ms
64 bytes from homepages.plus.net (212.159.8.91): icmp_req=14 ttl=250 time=41.9 ms
64 bytes from homepages.plus.net (212.159.8.91): icmp_req=15 ttl=250 time=41.4 ms
64 bytes from homepages.plus.net (212.159.8.91): icmp_req=16 ttl=250 time=51.3 ms
^C

[#7]

Looks like the new filter has made a difference, you've now been connected for over 4 hours. Only issue is your line profile has dropped to 250kb/s due to the disconnections, which could also be the reason for the stable connection.
What sync speed is your router reporting at the moment?

[#8]

137kbps
jim:quote

[#9]

In that case it's most likely the slower speed that's stabilised things, though the microfilter change may well have had a positive effect as well.
I was going to suggest raising a fault (please raise it as dropping connection rather than slow speed) but I can see you've already started the faults troubleshooter - please do answer all questions until the fault is submitted as otherwise it won't be raised through to our faults team.