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Router dispatch time?

ninteh
Dabbler
Posts: 15
Registered: 28-02-2014

Router dispatch time?

Hi, I ordered plusnet a couple of weeks back. My line is due to be activated next Tues but i've still not had my router dispatched? It shows as ready in my account but says an order has not been placed? Is this normal?
5 REPLIES
Terranova667
Aspiring Pro
Posts: 1,243
Thanks: 56
Fixes: 2
Registered: 19-02-2014

Re: Router dispatch time?

It's usually done so the router arrives a day or two before your activation date my router arrived on the Tuesday (first class post)  and my service activated on the Thursday, as yours is next Tuesday i would expect it to be shipped by the end of the week.
Plusnet Alumni (retired) LinnPlusnet
Plusnet Alumni (retired)
Posts: 1,686
Registered: 03-02-2014

Re: Router dispatch time?

Hi ninteh,
I've just had a look for you and can confirm that your router should arrive later this week. As stated by Terranova667 the system is designed to dispatch your router so that it arrives a couple days prior to your activation date.
ninteh
Dabbler
Posts: 15
Registered: 28-02-2014

Re: Router dispatch time?

Quote from: Linn
Hi ninteh,
I've just had a look for you and can confirm that your router should arrive later this week. As stated by Terranova667 the system is designed to dispatch your router so that it arrives a couple days prior to your activation date.

Thanks Linn, still no dispatch notification as of yet though
Plusnet Staff
Plusnet Staff
Posts: 6,346
Thanks: 31
Fixes: 5
Registered: 26-11-2011

Re: Router dispatch time?

You should see that it has now been dispatched.
Chris Pettitt
Cloud Environments Engineer
ninteh
Dabbler
Posts: 15
Registered: 28-02-2014

Re: Router dispatch time?

Quote from: Chris
You should see that it has now been dispatched.

Thanks Chris, got a sms notifying my just now Smiley