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Router buzzin and slow responses?

jasonfreeman
Grafter
Posts: 366
Registered: ‎29-10-2013

Router buzzin and slow responses?

Hi,
My technicolor TG582n router has started to buzz when I restart it and when the buzzin stops its slow to respond than usual?
13 REPLIES
jasonfreeman
Grafter
Posts: 366
Registered: ‎29-10-2013

Re: Router buzzin and slow responses?

I know that isn't normal and I've plugged it in another plug socket and I've used the original power supply plug that was supplied with the router
Community Veteran
Posts: 26,739
Thanks: 953
Fixes: 10
Registered: ‎10-04-2007

Re: Router buzzin and slow responses?

Is it less than a year old?
jelv (a.k.a Spoon Whittler)
   Why I have left Plusnet (warning: long post!)   
Broadband: Andrews & Arnold Home::1 (FTTC 80/20)
Line rental: Pulse 8 Home Line Rental (£13/month)
Mobile: iD mobile (£4/month)
jasonfreeman
Grafter
Posts: 366
Registered: ‎29-10-2013

Re: Router buzzin and slow responses?

Yer I've only had it about 3 or 4 months
Community Veteran
Posts: 26,739
Thanks: 953
Fixes: 10
Registered: ‎10-04-2007

Re: Router buzzin and slow responses?

Have you commented about it on your fault ticket? If not I suggest you do so.
Less than a year old it should be replaced for free.
jelv (a.k.a Spoon Whittler)
   Why I have left Plusnet (warning: long post!)   
Broadband: Andrews & Arnold Home::1 (FTTC 80/20)
Line rental: Pulse 8 Home Line Rental (£13/month)
Mobile: iD mobile (£4/month)
Plusnet Staff
Plusnet Staff
Posts: 6,346
Thanks: 31
Fixes: 5
Registered: ‎26-11-2011

Re: Router buzzin and slow responses?

I can't see a router component on your account.
Did we send you one upon signing up with us?
Chris Pettitt
Cloud Environments Engineer
jasonfreeman
Grafter
Posts: 366
Registered: ‎29-10-2013

Re: Router buzzin and slow responses?

I ment I am still using the original plug for the router
Community Veteran
Posts: 38,460
Thanks: 1,031
Fixes: 62
Registered: ‎15-06-2007

Re: Router buzzin and slow responses?

where did you get the router from as Plusnet don't seem to have a record of supplying one to you
jasonfreeman
Grafter
Posts: 366
Registered: ‎29-10-2013

Re: Router buzzin and slow responses?

They supplied it to me as a replacement 3 or 4 months ago
jasonfreeman
Grafter
Posts: 366
Registered: ‎29-10-2013

Re: Router buzzin and slow responses?

Have they found the record of the router being sent to me?
TORPC
Grafter
Posts: 5,163
Registered: ‎08-12-2013

Re: Router buzzin and slow responses?

Give em chance,
It's only been less than an hour, since you updated them Wink
Community Veteran
Posts: 38,460
Thanks: 1,031
Fixes: 62
Registered: ‎15-06-2007

Re: Router buzzin and slow responses?

Plusnet Staff
Plusnet Staff
Posts: 6,346
Thanks: 31
Fixes: 5
Registered: ‎26-11-2011

Re: Router buzzin and slow responses?

I've updated your ticket. Hopefully that should resolve the problem for you.
Chris Pettitt
Cloud Environments Engineer
jasonfreeman
Grafter
Posts: 366
Registered: ‎29-10-2013

Re: Router buzzin and slow responses?

Ok thank you chris