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Router alert.

wyattnorm
Dabbler
Posts: 21
Registered: 09-08-2009

Router alert.

Trying to follow instructions to change password and I can't do it because I am told old password is incorrect.  Asked for old password reminder and I am told that it is as I thought.
Wonder why it will not let me in?
Kind regards.
Norman.
3 REPLIES
Community Veteran
Posts: 6,741
Thanks: 250
Fixes: 20
Registered: 16-02-2009

Re: Router alert.

what router? and when is it asking for a password? Are you sure the user is correct if the password is
Community Gaffer
Community Gaffer
Posts: 17,642
Thanks: 635
Fixes: 160
Registered: 05-04-2007

Re: Router alert.

If you haven't changed the password on the router since you received it, then it's likely to be blank. Enter 'Administrator' as the username and leave the password blank.
If this post resolved your issue please click the 'This fixed my problem' button
 Chris Parr
 Plusnet Staff
Community Veteran
Posts: 2,321
Thanks: 230
Fixes: 2
Registered: 04-08-2009

Re: Router alert.

Quote from: wyattnorm
Trying to follow instructions to change password and I can't do it because I am told old password is incorrect.  Asked for old password reminder and I am told that it is as I thought.
Wonder why it will not let me in?
Kind regards.
Norman.

Which password? The PN pw or the router's? Strangely, I had a bit of a problem last week when trying to log in to the Member Area...  kept telling me that my pw was incorrect. However it corrected itself later in the day so I dunno what the problem was.