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Router Wireless Passwords / Keys

gofaster
Rising Star
Posts: 369
Thanks: 16
Registered: ‎01-08-2007

Re: Router Wireless Passwords / Keys

I think it was explained nicely on xkcd http://xkcd.com/936/
correcthorsebatterystaple
cassonsue1
Newbie
Posts: 4
Registered: ‎26-05-2016

Re: Router Wireless Passwords / Keys

Hi,

Please can someone tell me how to change my wi-fi password and the name of the network? I've contacted PlusNet online chat four times today but am none the wiser.

Thanks.

HarryB
Plusnet Help Team
Plusnet Help Team
Posts: 5,199
Thanks: 1,466
Fixes: 256
Registered: ‎25-03-2015

Re: Router Wireless Passwords / Keys

Hi @cassonsue1 Welcome to the forums.

 

Which router are you using?

If this post resolved your issue please click the 'This fixed my problem' button
 Harry Beesley
 Plusnet
cassonsue1
Newbie
Posts: 4
Registered: ‎26-05-2016

Re: Router Wireless Passwords / Keys

Er...the white one with a row of horizontal buttons that light up green...

HarryB
Plusnet Help Team
Plusnet Help Team
Posts: 5,199
Thanks: 1,466
Fixes: 256
Registered: ‎25-03-2015

Re: Router Wireless Passwords / Keys

Could you give us the name from the list/images shown here: http://www.plus.net/support/broadband/hardware/

 

Thanks.

If this post resolved your issue please click the 'This fixed my problem' button
 Harry Beesley
 Plusnet
SpendLessTime
Hero
Posts: 3,000
Thanks: 928
Fixes: 86
Registered: ‎21-09-2009

Re: Router Wireless Passwords / Keys

@cassonsue1

 

Which of the ones shown in this link http://www.plus.net/help/broadband/router-user-guides/ ?

Ex - Plusnet Customer (2009 - 2023) now with BT
cassonsue1
Newbie
Posts: 4
Registered: ‎26-05-2016

Re: Router Wireless Passwords / Keys

Ah, thanks! It's the second one down.

HarryB
Plusnet Help Team
Plusnet Help Team
Posts: 5,199
Thanks: 1,466
Fixes: 256
Registered: ‎25-03-2015

Re: Router Wireless Passwords / Keys

If you carry out the following steps you should be able to get online:
1) Log in to the router at 192.168.1.254
2) Go to Advanced Settings
3) Enter your routers admin password (This should be printed on the label on your router)
4) Go to Wi-Fi
5) There should be the options on this page to change the Wi-Fi Name (SSID) and Wi-Fi Password

I hope this helps.

If this post resolved your issue please click the 'This fixed my problem' button
 Harry Beesley
 Plusnet
cassonsue1
Newbie
Posts: 4
Registered: ‎26-05-2016

Re: Router Wireless Passwords / Keys

Hi Harry, that worked perfectly! Thank you so much!

HarryB
Plusnet Help Team
Plusnet Help Team
Posts: 5,199
Thanks: 1,466
Fixes: 256
Registered: ‎25-03-2015

Re: Router Wireless Passwords / Keys

No problem. Glad to hear that sorted it for you Thumbs_Up

If this post resolved your issue please click the 'This fixed my problem' button
 Harry Beesley
 Plusnet