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Router Stats

mike360
Grafter
Posts: 59
Registered: 12-11-2011

Router Stats

Morning everyone, do these Stats look OK.
Error Seconds (Local/Remote): 65,540 / 0
FEC Errors (Up/Down): 469,891 / 22,727,603
CRC Errors (Up/Down): 7,710 / 2,486
HEC Errors (Up/Down): NA / 73,553
Thanks
8 REPLIES
Community Veteran
Posts: 26,548
Thanks: 790
Fixes: 9
Registered: 10-04-2007

Re: Router Stats

How long is that over? If those are the counts accumulated in the last year they are excellent; if they are from the last minute they are dire!
The error seconds look suspiciously close to -1 which makes me think we can't rely on that to judge the period.
jelv (a.k.a Spoon Whittler)
   Why I have left Plusnet (warning: long post!)   
Broadband: Andrews & Arnold Home::1 (FTTC 80/20)
Line rental: Pulse 8 Home Line Rental (£13/month)
Mobile: iD mobile (£4/month)
Plusnet Help Team
Plusnet Help Team
Posts: 12,859
Thanks: 115
Fixes: 35
Registered: 27-04-2007

Re: Router Stats

Hi there,
It's not possible to tell if there's an issue or not from router stats alone really. Are you experiencing any other noticeable problems such as slow speeds? I've checked to see how the connection is performing in terms of stability and can see you've been online for 3 days now so that doesn't seem to be an issue.
<img src="http://ccgi.psmith12.plus.com/visradius/generated/image13534924479643.png" />
If this post resolved your issue please click the 'This fixed my problem' button
 Adam Walker
 Plusnet Help Team
mike360
Grafter
Posts: 59
Registered: 12-11-2011

Re: Router Stats

Roll eyes sorry to mention it yeah its been 3 days i reset the router back to factory settings and i had 2 days of slow speeds after but now its back to normal.  Smiley
Community Veteran
Posts: 4,783
Thanks: 106
Fixes: 20
Registered: 14-07-2009

Re: Router Stats

You would be much better off posting your sync rate(s), noise margin and attenuation for comment.
Community Veteran
Posts: 26,548
Thanks: 790
Fixes: 9
Registered: 10-04-2007

Re: Router Stats

They might be a little bit high, but if you are not having any problems not enough to worry about. Adam's graph is more significant and looks good.
Next time you have to do a disconnect/connect and after your next reboot check to see if the counts reset so you can be sure of the period they are over.
jelv (a.k.a Spoon Whittler)
   Why I have left Plusnet (warning: long post!)   
Broadband: Andrews & Arnold Home::1 (FTTC 80/20)
Line rental: Pulse 8 Home Line Rental (£13/month)
Mobile: iD mobile (£4/month)
mike360
Grafter
Posts: 59
Registered: 12-11-2011

Re: Router Stats

Quote from: ReedRichards
You would be much better off posting your sync rate(s), noise margin and attenuation for comment.

Roll eyes here my stats.
Community Veteran
Posts: 26,548
Thanks: 790
Fixes: 9
Registered: 10-04-2007

Re: Router Stats

I'm slightly bothered by the increase in HEC errors from your previous figures (these are hard errors requiring a retransmit that interleaving could not correct).
We normally say resync in daylight hours to get the best speed, but it looks like your target noise margin is 3db so, presuming at times you see it below 3, I'd be tempted to watch to see when it's at it's lowest and resync then. The sync speed would drop a bit but with a higher margin you'd see fewer errors.
jelv (a.k.a Spoon Whittler)
   Why I have left Plusnet (warning: long post!)   
Broadband: Andrews & Arnold Home::1 (FTTC 80/20)
Line rental: Pulse 8 Home Line Rental (£13/month)
Mobile: iD mobile (£4/month)
mike360
Grafter
Posts: 59
Registered: 12-11-2011

Re: Router Stats

can someone help me, today i have check my router (stats) and i can see there is some more errors (more errors attachment)  I'm not sure if its because the internet went offline Huh. thanks