Router Stats ?Issue...
- Subscribe to RSS Feed
- Mark Topic as New
- Mark Topic as Read
- Float this Topic for Current User
- Bookmark
- Subscribe
- Printer Friendly Page
- Plusnet Community
- :
- Forum
- :
- Help with my Plusnet services
- :
- Broadband
- :
- Re: Router Stats ?Issue...
Router Stats ?Issue...
14-04-2014 7:24 PM
- Mark as New
- Bookmark
- Subscribe
- Subscribe to RSS Feed
- Highlight
- Report to Moderator
I was expecting nearer 3Mb with an Attn of 50dB, not just under 2Mb. The line was migrated from BT, where the last sync I recorded was under 500kbps. I wonder if there is an issue, or could the line be banded?
Would appreciate advice, before I raise a ticket.
BTW the line is not at my house, so I have limited time for testing. Its the same in the master socket test socket as well.
Re: Router Stats ?Issue...
14-04-2014 7:32 PM
- Mark as New
- Bookmark
- Subscribe
- Subscribe to RSS Feed
- Highlight
- Report to Moderator
Re: Router Stats ?Issue...
14-04-2014 9:39 PM
- Mark as New
- Bookmark
- Subscribe
- Subscribe to RSS Feed
- Highlight
- Report to Moderator
Re: Router Stats ?Issue...
15-04-2014 7:20 PM
- Mark as New
- Bookmark
- Subscribe
- Subscribe to RSS Feed
- Highlight
- Report to Moderator
Suggest you run the fault.plus.com tester - you do not need to be there to do that.
In another browser tab, login into the Plusnet user portal BEFORE clicking the fault & ticket links
Superusers are not staff, but they do have a direct line of communication into the business in order to raise issues, concerns and feedback from the community.
If this post helped, please click the Thumbs Up and if it fixed your issue, please click the This fixed my problem green button below.
Re: Router Stats ?Issue...
15-04-2014 8:27 PM
- Mark as New
- Bookmark
- Subscribe
- Subscribe to RSS Feed
- Highlight
- Report to Moderator
Re: Router Stats ?Issue...
16-04-2014 10:40 AM
- Mark as New
- Bookmark
- Subscribe
- Subscribe to RSS Feed
- Highlight
- Report to Moderator
Re: Router Stats ?Issue...
16-04-2014 11:00 AM
- Mark as New
- Bookmark
- Subscribe
- Subscribe to RSS Feed
- Highlight
- Report to Moderator
In another browser tab, login into the Plusnet user portal BEFORE clicking the fault & ticket links
Superusers are not staff, but they do have a direct line of communication into the business in order to raise issues, concerns and feedback from the community.
If this post helped, please click the Thumbs Up and if it fixed your issue, please click the This fixed my problem green button below.
Re: Router Stats ?Issue...
22-04-2014 10:48 AM
- Mark as New
- Bookmark
- Subscribe
- Subscribe to RSS Feed
- Highlight
- Report to Moderator
Would a formal snr reset like this sort out any niggling issues that may be limiting sync.
As an example my parents live very close to the community centre and they sync in the high 3000s with a slightly higher attn.
for reference ticket id is 84435471
Re: Router Stats ?Issue...
22-04-2014 11:02 AM
- Mark as New
- Bookmark
- Subscribe
- Subscribe to RSS Feed
- Highlight
- Report to Moderator
Your analysis is sound. I'm on a 50dB line and am presently synch'd at 53xxkbps @3dB which is slightly better than the Kitz expectation of 5152kbps @6dB.
Has a noisy line test - 17070 option 2 - been tried on the line? Is the router in the master socket... Etc.?
Cheers,
Kevin
In another browser tab, login into the Plusnet user portal BEFORE clicking the fault & ticket links
Superusers are not staff, but they do have a direct line of communication into the business in order to raise issues, concerns and feedback from the community.
If this post helped, please click the Thumbs Up and if it fixed your issue, please click the This fixed my problem green button below.
Re: Router Stats ?Issue...
22-04-2014 11:15 AM
- Mark as New
- Bookmark
- Subscribe
- Subscribe to RSS Feed
- Highlight
- Report to Moderator
Can you run Routerstats on your router
If you can a picture of the bit loading graph could be extremely helpful
This is what mine looks like on a 49.5dB attenuation and 6dB default noise margin
Note that this post took 5 minutes to post and according to the original window is shown as Waiting for Community etc.
Re: Router Stats ?Issue...
22-04-2014 11:38 AM
- Mark as New
- Bookmark
- Subscribe
- Subscribe to RSS Feed
- Highlight
- Report to Moderator
Line is quiet. Will get some up to date data from test socket when I am next there, prob today or tomorrow.
Re: Router Stats ?Issue...
23-04-2014 12:04 PM
- Mark as New
- Bookmark
- Subscribe
- Subscribe to RSS Feed
- Highlight
- Report to Moderator
Re: Router Stats ?Issue...
23-04-2014 12:09 PM
- Mark as New
- Bookmark
- Subscribe
- Subscribe to RSS Feed
- Highlight
- Report to Moderator
Re: Router Stats ?Issue...
25-04-2014 9:58 AM
- Mark as New
- Bookmark
- Subscribe
- Subscribe to RSS Feed
- Highlight
- Report to Moderator
Adsl2
up/down 347 4007
attn 33.2 57.0
margin 8.7 4.6
crc errors are just over 20000, but at over 20hrs uptime.(sorry stats photod on mobile)
Will post community stats in a bit as they are on laptop. I also used my own laptop in testing, as their pcs are in trouble at the min and i am undergoing reformatting and rebuilding them with much stronger group policies etc.
Re: Router Stats ?Issue...
25-04-2014 12:08 PM
- Mark as New
- Bookmark
- Subscribe
- Subscribe to RSS Feed
- Highlight
- Report to Moderator
Could DCT comment, or do they not care?? i was assured that when I migrated this line, any outstanding issues would be resolved. This does not appear to be happening with any haste. i was also assured a business package was not needed.
- Subscribe to RSS Feed
- Mark Topic as New
- Mark Topic as Read
- Float this Topic for Current User
- Bookmark
- Subscribe
- Printer Friendly Page