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Router Doubt

valart
Grafter
Posts: 418
Thanks: 1
Registered: ‎09-10-2007

Router Doubt

Is there any way of finding out if the router is faulty I have a BT Voyager 210 and I have a feeling that it is playing up if there was a problem with it would the red light come on sometimes this did happen on one occasion.
2 REPLIES
Denzil
Grafter
Posts: 1,733
Registered: ‎31-07-2007

Re: Router Doubt

Try another one! I could suggest a few options:
1. Buy another one - Netgear DG834, Thompson 585 and 2wire 2700GHV are often recommended, and can be found cheaply on eBay, for example.
2. Borrow a known working one from someone.
3. Ask PN nicely and they will probably lend you one.
4. Raise a support ticket agreeing to stay for 12 months an to pay &6.99 P&P and PN will send you a shiny new router.
Community Veteran
Posts: 19,102
Thanks: 443
Fixes: 21
Registered: ‎31-08-2007

Re: Router Doubt

Hi valart,
The red light will come on momentarily during a boot from cold (ie power up) or reboot. If you get a power dip/cut this will happen.
Bearing in mind some of your previous posts why do you think the router is playing up? There are lots of things to take into account and it may be useful to get some of that friendly help you've mentioned so you can post router "Broadband Line Status page" stats. You can then post back some more questions based on comments.
If your "help" is not available post back and we'll try and guide you through.