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Ridiculous pings during evenings?

HNKS
Grafter
Posts: 54
Registered: 30-12-2012

Ridiculous pings during evenings?

Anyone else experiencing this? I cant even stream properly. I do a speed test and get 250 ping when usually its under 10. So far I aint happy at all with the performance of "super fast" fibre optic broadband from plusnet.
7 REPLIES
Community Veteran
Posts: 3,187
Thanks: 20
Fixes: 2
Registered: 31-07-2007

Re: Ridiculous pings during evenings?

They are having problems http://community.plus.net/forum/index.php/topic,111170.0.html affects a number of gateways
Unvalued customer since 2001 funding cheap internet for others / DSL/Fibre house move 24 month regrade from 8th May 2017
HNKS
Grafter
Posts: 54
Registered: 30-12-2012

Re: Ridiculous pings during evenings?

Didnt that only effect PCL gateways?
Community Gaffer
Community Gaffer
Posts: 5,082
Thanks: 395
Fixes: 5
Registered: 04-04-2007

Re: Ridiculous pings during evenings?

It was just affecting 2 PTN gateways but should be resolved now.  (we were gathering some data!).  Better now?
Kelly Dorset
Broadband Service Manager
HNKS
Grafter
Posts: 54
Registered: 30-12-2012

Re: Ridiculous pings during evenings?

Still having trouble watching a stream in very low quality aswell.  Cry
Community Veteran
Posts: 1,233
Thanks: 19
Fixes: 2
Registered: 22-06-2012

Re: Ridiculous pings during evenings?


I'm nor sure that it's over yet on ptn-ag02.
mushy
Grafter
Posts: 182
Registered: 16-10-2012

Re: Ridiculous pings during evenings?

Just been totally kicked out. lose of DSL on modem, once it came back the 582n wouldnt connect to it for several attempts, now on pcl-ag05, hope this gateway is ok tonight
rongtw
Seasoned Hero
Posts: 6,812
Thanks: 1,421
Fixes: 12
Registered: 01-12-2010

Re: Ridiculous pings during evenings?

tonight on  ptw-ag02. lost connection  Sad at about  9.45 for a few mins
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