Restrictions
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- Re: Restrictions
Restrictions
26-09-2010 11:15 AM
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DSL Type: G.992.5 annex A
Bandwidth (Up/Down) [kbps/kbps]: 443 / 6,656
Data Transferred (Sent/Received) [kB/kB]: 0.00 / 0.00
Phone exchange:
DERRY
Estimated line speed:
4 - Checked on 2010-06-21 02:04:46
Current line speed:
5500
I would like to return to normal speeds..
Bandwidth down on my router should be reading 20,000,
My old IP profile was on 1800k
I keep getting the same old story from the support team, who told me because of my router was going off and on BT believe,
I must have a line fault, so they reduced my speed. I had this happen before but only to my IP Profile never my overall bandwidth coming
into my router. The support guy said last Sunday my router went off 10 times within one hour, and also pointed out i should always keep my router on
every night and never switch it off, as BT also take turning routers off as faults. I explained i had a faulty dsl cable to him, and like before he said leave router plug in for up to 3 days, then things should return to normal. since last Sunday my router was plugged in and now one week later after Restrictions i am still on a very low speed.
The Restrictions i believe was the reason my Bandwidth is so low not faults, So how long do i have to wait until i get my settings returned to normal.
I noticed over on the talk talk forums people with stranger problems, get help faster on the forums most within hours.
I don't mean reply's i mean action.
Speedtest link.. http://img210.imageshack.us/img210/6315/52181026.jpg Taken around 11:30 am today..
Speedtest link 2.. http://img841.imageshack.us/img841/9494/93754862.jpg Taken a few hours later..
Speedtest link 3.. http://i53.tinypic.com/afiuz8.jpg ; 5:00PM..
Funny how things change when testing.
Re: Restrictions
26-09-2010 3:27 PM
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With every link my ip profile has changed, with link 3 changing my upload ip profile..
Re: Restrictions
26-09-2010 5:46 PM
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Bob Pullen
Plusnet Product Team
If I've been helpful then please give thanks ⤵
Re: Restrictions
26-09-2010 6:04 PM
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Quote from: Bob Your downstream IP profile is 5500kbps at both our side and BT's. It sounds to me like you've been put on a 'banded profile'. If you haven't done so already then I'd suggest raising a ticket here.
Yes i understand banded.. i just don't understand the three readings.. The first link with a 1300 IP Profile. Then my 2 link with the download profile of 5500 upload ip profile 1138k, and the third link with the upload ip profile of 443.
i was hoping someone on the forum who knows abit about this stuff could jump in and explain..
From the first reading today to now, BT and plus net seem to have only officially banded me.
Re: Restrictions
26-09-2010 6:22 PM
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Re: Restrictions
26-09-2010 7:10 PM
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plus net is the only isp i see having a problem with the speed test, which i used many times with my previous isp to find faults.
i still trust my first link was true when taken today.
Re: Restrictions
26-09-2010 7:45 PM
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Re: Restrictions
26-09-2010 7:56 PM
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Re: Restrictions
26-09-2010 8:40 PM
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now i will just twiddle my thumbs for a bit.
Re: Restrictions
28-09-2010 1:03 PM
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I've been doing some checks on your line and profile history and it seems that your problems started when interleaving was turned to fast path. The reduction in sync rate then led to the banding. My suggestion would be to put it back on and lift the banding and then I would think you would get your old speeds back.
Jojo
Re: Restrictions
28-09-2010 1:40 PM
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Re: Restrictions
28-09-2010 2:05 PM
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I'll see if I can get that done for you.
Jojo
Re: Restrictions
28-09-2010 2:39 PM
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I have had the banding removed, interleaving is on and your sync is now showing at 19749k so when the profile lifts, as long as there are no drops, we should see a profile of 17000. This should take place in the next 12 hours or so.
Jojo
Re: Restrictions
28-09-2010 2:46 PM
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Re: Restrictions
28-09-2010 2:48 PM
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