Reset Line

[#1]

Sorry to ask yet again - please can my SNR be rest and can I be put back on Fastpath?
I have installed a Belkin router which gives me better sync speeds, but all the restarts this weekend have made my line look unstable (which it isn't!)

[#2]

Hi there,
I know you've said you've restarted the router a few times but I'd prefer it if we put you on fast path first, see how that goes then look at doing an SNR reset when that's completed as doing so can affect the stability of the connection.

[#3]

That's good with me

[#4]

Hi there,
sorry to hijack the thread but I also requested interleaving be turned off.  Could you tell me if this is being done?
Thanks,

[#5]

No worries shure, I've raised an order to complete tomorrow and have passed your ticket back.

[#6]

Can I check this request went through? Nothing seems to have happened at my end

[#7]

thanks Adam

[#8]

Hi apjashley1,
Looks like you've been on fastpath since mid December? Can't see anything that looks to have changed there, is your router reporting differently?
Having said that though, this would seem to show that resetting the SNR may not be the best thing to do line wise:
<img src="http://ccgi.psmith12.plus.com/visradius/generated/image13601587599105.png"/>
Might be worth living with interleaving on if it keeps things stable, just a thought though.

[#9]

All manual disconnects unfortunately, the router likes to restart every time you change a setting!
Having said that, the modem should have kept the sync to the exchange alive, just the PPPoE disconnecting and re-connecting? Does your system show line drops or login drops?