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Request to up my upload speed?

Jordanpetch
Dabbler
Posts: 16
Registered: ‎04-04-2011

Request to up my upload speed?

Hi,
I'm currently receiving around 10mbps download but around 0.3mbps upload. When playing online through the xbox it occasionally gets very laggy.
Could it be the upload speed?
I remember once when I had an issue with this one of you helpful people managed to increase my upload by decreasing my download to try and ease the problem?
Any help appreciated.
3 REPLIES
sjrinfroyle
Grafter
Posts: 895
Registered: ‎08-05-2011

Re: Request to up my upload speed?

Could you post your router stats to see what you are currently getting?
Plusnet Staff
Plusnet Staff
Posts: 6,346
Thanks: 31
Fixes: 5
Registered: ‎26-11-2011

Re: Request to up my upload speed?

Quote from: Jordanpetch
Hi,
I'm currently receiving around 10mbps download but around 0.3mbps upload. When playing online through the xbox it occasionally gets very laggy.
Could it be the upload speed?
I remember once when I had an issue with this one of you helpful people managed to increase my upload by decreasing my download to try and ease the problem?
Any help appreciated.

Hi Jordanpetch,
Sure you can. All you need to do is a raise a ticket here: https://www.plus.net/wizard/?p=wizard&page=22934&wizard_id=38
If you state that you would like your Upload speed to be uncapped, we'll certainly get that order placed for you Smiley
Chris Pettitt
Cloud Environments Engineer
jojopillo
Grafter
Posts: 9,786
Registered: ‎16-06-2010

Re: Request to up my upload speed?

Hi Jordanpetch,
Are you still seeing a low upload speed? Form what I can see your upload is already uncapped.
Jojo Smiley