Request to reset connection speed
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- Re: Request to reset connection speed
05-12-2018 4:50 PM
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My ADSL connection speed used to be just above 7,000 kbps which meant I could get download speeds of around 5.5 Mbps.
After a period of noise on the line (it happens every few months but usually clears after a few days or a week or so) the connection speed is now stuck on 4,475 kbps even though the noise on the line cleared up two or three weeks ago. Rebooting the modem doesn't help. My download line speed is currently around 3.7 Mbps.
Any chance the Plusnet techies can put the speed back up again?
Copied from the router stats:
Downstream Upstream
Line Coding(Trellis): On On
SNR Margin (0.1 dB): 130 271
Attenuation (0.1 dB): 450 227
Output Power (0.1 dBm): 0 130
Attainable Rate (Kbps): 8676 888
Fixed! Go to the fix.
Re: Request to reset connection speed
06-12-2018 11:41 AM
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Re: Request to reset connection speed
07-12-2018 3:30 PM
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The connection speed is now 7,374 kbps, however, the download speed is still stuck on 3.7 Mbps.
What determines the download speed? How can I get it back to the normal 5.5 - 6 Mbps?
07-12-2018 4:57 PM
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Re: Request to reset connection speed
07-12-2018 7:05 PM
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Back up to 6.34 Mbps.
Thanks!
Re: Request to reset connection speed
08-12-2018 2:34 PM
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