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Request for Plusnet to restore my download speed please

bin
Aspiring Pro
Posts: 168
Thanks: 56
Registered: ‎05-12-2014

Request for Plusnet to restore my download speed please

For the last 10 days or so my download speed has been down to 50% of what it used to be.

Was 10mb, now 5Mb

Router has been re-set - makes no difference.

BT van was in the area so they probably mucked it up AGAIN.

Please can I have my dl speed back?Huh

Thanks

2 REPLIES
Plusnet Help Team
Plusnet Help Team
Posts: 13,644
Thanks: 262
Fixes: 76
Registered: ‎27-04-2007

Re: Request for Plusnet to restore my download speed please

Hi bin,

 

Checks are showing that the connection is dropping quite frequently and has been for a few days now.

 

Please report a fault with us over at http://faults.plus.net if that continues.

If this post resolved your issue please click the 'This fixed my problem' button
 Adam Walker
 Plusnet Help Team
bin
Aspiring Pro
Posts: 168
Thanks: 56
Registered: ‎05-12-2014

Re: Request for Plusnet to restore my download speed please

All OK now thanks.Smiley