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Reporting Fault

SharonEH
Newbie
Posts: 1
Registered: 15-07-2017

Reporting Fault

Can sometime tell me how to report a broadband fault online or email plusnet. I've wasn't too much time trying to navigate website. Chat room doesn't work and wait time on phone 45mins. I've followed hints and tips to resolve so please don't suggest that.
2 REPLIES
Browni
Aspiring Hero
Posts: 2,280
Thanks: 775
Fixes: 45
Registered: 02-03-2016

Re: Reporting Fault

faults.plus.net

oops! that's down for maintenance for a few hours Sad

I must have been really bad in a previous life as this was my 3rd ISP in a row that used lithium.
Now you're stuck with me because my new ISP doesn't run a forum Cheesy
Plusnet Help Team
Plusnet Help Team
Posts: 5,614
Thanks: 530
Fixes: 203
Registered: 01-01-2012

Re: Reporting Fault

@SharonEH Sorry to hear you're having issues.

If you can provide us with more information I'm sure we can help.

If this post resolved your issue please click the 'This fixed my problem' button
 Matthew Wheeler
 Plusnet Help Team