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Reporting Fault

SharonEH
Newbie
Posts: 1
Registered: ‎15-07-2017

Reporting Fault

‎15-07-2017 9:39 PM

Can sometime tell me how to report a broadband fault online or email plusnet. I've wasn't too much time trying to navigate website. Chat room doesn't work and wait time on phone 45mins. I've followed hints and tips to resolve so please don't suggest that.
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Browni
Aspiring Hero
Posts: 2,673
Thanks: 1,055
Fixes: 60
Registered: ‎02-03-2016

Re: Reporting Fault

‎15-07-2017 9:49 PM - edited ‎15-07-2017 9:59 PM

faults.plus.net

oops! that's down for maintenance for a few hours Sad

Live router stats
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MatthewWheeler
Plusnet Help Team
Plusnet Help Team
Posts: 8,906
Thanks: 1,522
Fixes: 479
Registered: ‎01-01-2012

Re: Reporting Fault

‎17-07-2017 10:38 AM

@SharonEH Sorry to hear you're having issues.

If you can provide us with more information I'm sure we can help.

If this post resolved your issue please click the 'This fixed my problem' button
 Matthew Wheeler
 Plusnet Help Team
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