Reported speed fault. No progress.

[#1]

OK, leave it with me.

[#2]

Thank you.

[#3]

Hi deano1,
Ok, profile now 17000k, you should see that in about 15 mins.
Jojo

[#4]

Hi jojo,
You seem to get things done, any chance you can look at my post and open ticket?
http://community.plus.net/forum/index.php/topic,91950.0.html
Ticket Number: #38352979 and #38390725
Any help you can provide would be great

[#5]

HI Nemesis,
Replied there now.
Jojo

[#6]

And me please Jojo
ticket number [ 38379845 ].

[#7]

Hi ross,
It looks like you've an intermittent connection issue there, I can see you've raised a fault but unfortunately we won't be able to alter the speed profile until that's resolved - if we do the drops in connection will cause the profile to drop again I'm afraid. There should be an update on the ticket for you shortly.

[#8]

Hi Matt,
Still waiting for answer to my issue, speed has got even slower today. :(, is there anything else i can do