Regular broadband, iPhone connection issue ?
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Re: Regular broadband, iPhone connection issue ?
04-12-2018 8:03 PM
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OK so it looks like I am an idiot. I did some trouble shooting tonight and I noticed I could have 2 of the 3 IOS devices online at any given time. So if I turned off the wifi on a phone, then my ipad would join with the other phone. If I turned on the phone and the other phone off then the ipad could join. So it looked like a conflict of some description. However I also noticed that if I turn off my Netgear 2700ex wifi extender - everything works. So it looks like the wifi extended is conflicting with something wireless to cause problems. I apologise Plusnet.
Any ideas what this might be? can you assign static IP's with this router?
thanks
Brian
Re: Regular broadband, iPhone connection issue ?
05-12-2018 2:36 PM
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Hi @bpascua, thanks for the update.
We're glad that you managed to get to the bottom of this issue.
For reference, we are able to assign static IP addresses for a one off fee of £5.
As we can't take payments via our social media outlets we'd recommend calling our Customer Support Centre on 0800 432 0200 between 07:30 and 22:00 7 days a week.
Please let us know if you need any further assistance in the meantime.
Re: Regular broadband, iPhone connection issue ?
05-12-2018 2:41 PM
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@OskarPapa I think, from reading all the topic, @bpascua was asking about assigning static IP's locally in his router, not the ones you supply.
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