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Referal discount

Rising Star
Posts: 107
Thanks: 6
Fixes: 1
Registered: ‎09-08-2007

Referal discount

My referral discount value seems to be somewhat erratic in the last 3 months. I have an "Unlimited Fibre Extra - Market 2/3" which I'm expecting 75p for, and a "Line only" which I expect 50p for which are both shown as #N/A, on the basis that other entries marked with the same product have those discount in place. Does "Line only" still qualify for a discount or do they need to take an additional bolt on calling package on top for a discount to qualify. The referral help states "Line (with any calling package)", but it's either changed recently or my referrals not setup properly and I'm missing out.

Plusnet Alumni (retired)
Plusnet Alumni (retired)
Posts: 1,873
Fixes: 79
Registered: ‎06-08-2018

Re: Referal discount

Hi there @mar7t1n, we offer 50p for a call plan referral and 75p for a broadband referral. I have looked over the account and created a ticket here.