Reducing - Speed test results
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- Re: Speed test results
Reducing - Speed test results
07-01-2014 9:26 PM
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When I first connected to plusnet (beginning of October), I was getting stable speed test results at about 16mb/s. These have now dropped to about 10Mb/s - also verified with the BT wholesale checker.
I don't think there is much point trying the normal troubleshooting (master socket etc) as my connection speed is not the problem (solid 19Mb/s+ as identified above)
What else should I try before contacting support?
Router stuff:
Modulation : ADSL2+
Annex Mode : Annex A/L
Line State : up
Lan Tx : 546350625
Lan Rx : 330310436
ADSL Tx : 467211
ADSL Rx : 664978
CRC Down : 0
CRC Up : 10381
FEC Down : 0
FEC Up : 12931
HEC Down : 4614
HEC Up : 0
SNR Up : 7.8
SNR Down : 1.5
Line Attenuation Up : 9.6
Line Attenuation Down : 15.0
Data Rate Up : 1064
Data Rate Down : 19169
Re: Speed test results
08-01-2014 12:32 AM
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Re: Speed test results
08-01-2014 12:46 PM
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xxx
Phone exchange:
ALSAGER
Estimated line speed:
16Mb (This may vary between 14.5Mb and 18Mb) - Checked on 2013-12-05 23:36:44
Current line speed:
16.2 Mb
Re: Reducing - Speed test results
09-01-2014 1:18 AM
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Re: Reducing - Speed test results
09-01-2014 6:11 AM
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Re: Reducing - Speed test results
09-01-2014 5:41 PM
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How do you get to that page by navigating from the homepage?
Thanks
Re: Reducing - Speed test results
14-01-2014 7:08 AM
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Thanks.
Modulation : ADSL2+
Annex Mode : Annex A/L
Line State : up
Lan Tx : 551096763
Lan Rx : 333755724
ADSL Tx : 999975
ADSL Rx : 11536320
CRC Down : 0
CRC Up : 112
FEC Down : 0
FEC Up : 13539
HEC Down : 507
HEC Up : 0
SNR Up : 7.2
SNR Down : 9.5
Line Attenuation Up : 9.6
Line Attenuation Down : 15.0
Data Rate Up : 1050
Data Rate Down : 15349
Re: Reducing - Speed test results
14-01-2014 8:53 AM
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jelv (a.k.a Spoon Whittler) Why I have left Plusnet (warning: long post!) Broadband: Andrews & Arnold Home::1 (FTTC 80/20) Line rental: Pulse 8 Home Line Rental (£14.40/month) Mobile: iD mobile (£4/month) |
Re: Reducing - Speed test results
14-01-2014 12:31 PM
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Re: Reducing - Speed test results
14-01-2014 12:51 PM
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Re: Reducing - Speed test results
14-01-2014 12:56 PM
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However as your sync speed has dropped, I'd suggest you're affected by something else (aswell?) - your line is pretty stable so first thing to do is an SNR reset. I'll go put that through now.
Re: Reducing - Speed test results
14-01-2014 12:58 PM
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Re: Reducing - Speed test results
14-01-2014 1:04 PM
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Re: Reducing - Speed test results
14-01-2014 5:26 PM
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Thanks.
Re: Reducing - Speed test results
14-01-2014 5:27 PM
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