Red power light on router
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Red power light on router
07-12-2017 12:25 PM
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Thanks you.
Re: Red power light on router
08-12-2017 12:29 AM
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Hi there.
If the power light is red on the router, it sounds like it's developed a fault.
Have you tried a factory reset by pushing a paperclip into the reset hole at the back for 20 seconds? -Anoush
Re: Red power light on router
08-12-2017 8:00 AM
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Re: Red power light on router
08-12-2017 8:55 AM
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Re: Red power light on router
08-12-2017 9:11 AM
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Bob Pullen
Plusnet Product Team
If I've been helpful then please give thanks ⤵
Re: Red power light on router
08-12-2017 9:53 AM
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Re: Red power light on router
09-12-2017 8:05 AM
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Bob Pullen
Plusnet Product Team
If I've been helpful then please give thanks ⤵
Re: Red power light on router
12-12-2017 1:55 PM
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Re: Red power light on router
12-12-2017 2:31 PM
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Re: Red power light on router
12-12-2017 2:50 PM
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We can't track router orders sadly.
I'd give it another couple of days incase it's delayed in the Christmas post. Can you let us know if you don't receive it by Friday? I'm sorry for the inconvenience caused here.
Re: Red power light on router
13-12-2017 11:18 AM
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Re: Red power light on router
13-12-2017 1:48 PM
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Re: Red power light on router
05-02-2018 7:38 PM
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Re: Red power light on router
05-02-2018 8:16 PM
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They sent me a new router and it’s fine now.
Hopefully they’ll be in contact with you soon.
Claire
Re: Red power light on router
07-02-2018 12:44 PM
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Hello @timjw13
Sorry to hear you had a problem with your connection. I can see your connection has returned, please let us know if you need any further assistance.
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