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Red light on modem, no internet.

BobPat
Dabbler
Posts: 11
Registered: ‎02-04-2013

Red light on modem, no internet.

Woke up this morning to a red light on the modem.

Phone line is fine, connectivity check shows red cross by ATM "No atm activity detected on your dsl line "

Red cross by PPP " you connection is currently down"

Data usage shows 0KB 

2 REPLIES 2
BobPat
Dabbler
Posts: 11
Registered: ‎02-04-2013

Re: Red light on modem, no internet.

Think I fixed it, reset the modem and it's working again but slowly.

SammyM
Plusnet Help Team
Plusnet Help Team
Posts: 1,901
Thanks: 411
Fixes: 93
Registered: ‎22-01-2018

Re: Red light on modem, no internet.

Hello @BobPat,

 

Thanks for getting in touch and sorry for the delay in getting back to you.

 

We are happy to hear you are back up and running, please get back to us if this changes or if you need any further assistance.

 

If this post resolved your issue please click the 'This fixed my problem' button
 Sammy M - Sheffield Team
 Plusnet Help Team