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Red internet light?
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Red internet light?
05-11-2013 11:11 PM
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Not sure if this is actually a problem, but is something I'm curious about. I have just noticed that on my router the internet light is red and all the other lights are green. Yet my connection seems to be running fine. It was my understanding that if the internet light is red then I shouldn't be able to connect to the internet. Does this light indicate something different that is currently down on Plusnet's end or is it just my router being silly?
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Re: Red internet light?
06-11-2013 12:13 AM
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This is a 'feature' that is reported from time to time. A red internet light is meant to indicate PPP session authentication to Plusnet has failed though that can't be the case if the connection is working.
Restarting the router generally clears the false indication (green when it reconnects), though there's no need to try that unless you want to. Best not to do that at night in any case.
Restarting the router generally clears the false indication (green when it reconnects), though there's no need to try that unless you want to. Best not to do that at night in any case.
David
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Re: Red internet light?
06-11-2013 4:53 PM
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Hmm... I restarted my router and the problem did indeed resolve itself. Strange bug. Is there any particular cause?
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Re: Red internet light?
06-11-2013 6:29 PM
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Glad to hear restarting the router cleared the problem.
Sorry, I'm not aware if the cause was ever identified.
Sorry, I'm not aware if the cause was ever identified.
David
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Re: Red internet light?
08-11-2013 6:41 PM
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Noticed a few hours ago that the internet light has gone red again. I'm guessing that as my connection seems to be working still it wouldn't be worth raising a ticket with Plusnet about it, but I think I'll keep my eye on it... I'm sure there must be something that's causing it to do this. Hasn't happened in the month I've had it and now it does it twice in a couple of days.
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Re: Red internet light?
08-11-2013 6:59 PM
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My TG582n does the same regularly. I just leave it red most of the time until I decide to do a "soft" disconnect and connect.
Although it doesn't seem to cause a connection problem, it's a pain in the backside!
Although it doesn't seem to cause a connection problem, it's a pain in the backside!
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