Turn on suggestions
Auto-suggest helps you quickly narrow down your search results by suggesting possible matches as you type.
Showing results for
Red Internet Light - Router
Topic Options
- Subscribe to RSS Feed
- Mark Topic as New
- Mark Topic as Read
- Float this Topic for Current User
- Bookmark
- Subscribe
- Printer Friendly Page
- Plusnet Community
- :
- Forum
- :
- Help with my Plusnet services
- :
- Broadband
- :
- Red Internet Light - Router
Red Internet Light - Router
05-06-2013 9:04 PM
- Mark as New
- Bookmark
- Subscribe
- Subscribe to RSS Feed
- Highlight
- Report to Moderator
Hi all,
I have been having problems with my router. It can't go a day without disconnecting and producing the red internet light and seems to take an age to come back on.
Does anyone know what could be the problem, it has been doing it for a few months now and it was only when my son mentioned it that I thought I would post it on here. He has done a hard reset for me on two occasions but it keeps producing this error.
Any help would be greatly appreciated.
Thanks
Michael
I have been having problems with my router. It can't go a day without disconnecting and producing the red internet light and seems to take an age to come back on.
Does anyone know what could be the problem, it has been doing it for a few months now and it was only when my son mentioned it that I thought I would post it on here. He has done a hard reset for me on two occasions but it keeps producing this error.
Any help would be greatly appreciated.
Thanks
Michael
Message 1 of 4
(699 Views)
3 REPLIES 3
Re: Red Internet Light - Router
06-06-2013 10:37 AM
- Mark as New
- Bookmark
- Subscribe
- Subscribe to RSS Feed
- Highlight
- Report to Moderator
Hi Michael,
I've posted a graph of your connection:
<img src="http://ccgi.psmith12.plus.com/visradius/generated/image13705113345635.png"/>
There's not to many disconnections on there. When you have the red internet light are you still able to use the internet?
Also, are you using a wired or wireless connection?
I've posted a graph of your connection:
<img src="http://ccgi.psmith12.plus.com/visradius/generated/image13705113345635.png"/>
There's not to many disconnections on there. When you have the red internet light are you still able to use the internet?
Also, are you using a wired or wireless connection?
Message 2 of 4
(394 Views)
Re: Red Internet Light - Router
06-06-2013 5:43 PM
- Mark as New
- Bookmark
- Subscribe
- Subscribe to RSS Feed
- Highlight
- Report to Moderator
Hi Chris,
Thanks for the reply.
I have been using a wireless connection on my laptop and also on my son's laptop and a few iPad's/iPhone's but my son has been using his Xbox 360 on a wired connection and this is affected also.
Thanks for the reply.
I have been using a wireless connection on my laptop and also on my son's laptop and a few iPad's/iPhone's but my son has been using his Xbox 360 on a wired connection and this is affected also.
Message 3 of 4
(394 Views)
Re: Red Internet Light - Router
07-06-2013 9:36 AM
- Mark as New
- Bookmark
- Subscribe
- Subscribe to RSS Feed
- Highlight
- Report to Moderator
I'm going to suggest running through our faults troubleshooter at http://faults.plus.net where we'll take a closer look at your line. If it turns out to be a router issue we'll arrange to get another one sent to you.
Message 4 of 4
(394 Views)
Topic Options
- Subscribe to RSS Feed
- Mark Topic as New
- Mark Topic as Read
- Float this Topic for Current User
- Bookmark
- Subscribe
- Printer Friendly Page