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Recently moved to ADSL2+( solved )

Steve
Seasoned Pro
Posts: 6,809
Thanks: 310
Registered: 13-07-2009

Recently moved to ADSL2+( solved )

And got my upload uncapped, Ever since my line has been not able to keep connection for very long, Also I think I am back on A Target SNR of 3DB? Can I request my upload be capped again down to 448 please? Thanks.
If life gives you lemons, make lemonade.
7 REPLIES
Plusnet Alumni (retired) orbrey
Plusnet Alumni (retired)
Posts: 10,540
Registered: 18-07-2007

Re: Recently moved to ADSL2+

Hi Steve M,
I've placed the order to cap it for you, should take effect soon. Hope that helps.
Steve
Seasoned Pro
Posts: 6,809
Thanks: 310
Registered: 13-07-2009

Re: Recently moved to ADSL2+

Thank you Matt, I will be back If It doesn't lol. Smiley
If life gives you lemons, make lemonade.
Steve
Seasoned Pro
Posts: 6,809
Thanks: 310
Registered: 13-07-2009

Re: Recently moved to ADSL2+

Hi Matt,
Just lost connection there with the exchange, Would that of been my upload being capped again? Because If so It has not worked, Still syncing on upload of over 1mb.
If life gives you lemons, make lemonade.
Plusnet Alumni (retired) orbrey
Plusnet Alumni (retired)
Posts: 10,540
Registered: 18-07-2007

Re: Recently moved to ADSL2+

There's no signs of the order being complete yet I'm afraid, I guess it was just another drop as you reported in your OP.
Steve
Seasoned Pro
Posts: 6,809
Thanks: 310
Registered: 13-07-2009

Re: Recently moved to ADSL2+

Hi Matt,
That's 6 days now since requested and as of yet my upload has not been capped, Can you ensure this Is done for me today If possible? Much obliged.
Steve
If life gives you lemons, make lemonade.
Plusnet Alumni (retired) orbrey
Plusnet Alumni (retired)
Posts: 10,540
Registered: 18-07-2007

Re: Recently moved to ADSL2+

Hi Steve,
Just checked the order and it's due to complete tomorrow, so most likely it'll be done tonight just after midnight. Not sure why there's such a long lead time but at least it doesn't look like there's any problems with the order, sorry about the delay though!
Steve
Seasoned Pro
Posts: 6,809
Thanks: 310
Registered: 13-07-2009

Re: Recently moved to ADSL2+

Well Its gone through today like you said Matt so just a post to thank you for that.
If life gives you lemons, make lemonade.