Hi there Guys,
First my problem,
I was told our line was going to be reset at the exchange on Thursday, but our problem persisted and we had an OpenReach chap come out on Saturday who seemingly sorted our problem, after disconnecting our extensions and working just with the master socket his handheld device was getting 8Mbps. Excellent! No more drop outs at all which is fantastic, but my speeds haven't improved at all!
I've been monitoring my speeds with speedtest.net and
http://www.speedtest.btwholesale.com/ (I just get error messages if I try and use the regular BT speedtest)
I haven't been able to do test3, I just get an error message every time I try!
The numbers below were collected after leaving my router off for 5 minutes by first disconnecting in the router web panel then turning it off. The computer was also restarted after disconnecting.
Any help would be greatly appreciated as I work from home and depend on having a decent download/upload speed!
Router Stats:Link Information
Uptime: 0 days, 0:01:39
DSL Type: ITU-T G.992.5
Bandwidth (Up/Down) [kbps/kbps]: 440 / 8.121
Data Transferred (Sent/Received) [kB/kB]: 219,19 / 520,68
Output Power (Up/Down) [dBm]: 12,8 / 0,0
Line Attenuation (Up/Down) [dB]: 21,2 / 40,0
SN Margin (Up/Down) [dB]: 25,5 / 9,1
System Vendor ID (Local/Remote): TMMB / ----
Chipset Vendor ID (Local/Remote): BDCM / IFTN
Loss of Framing (Local/Remote): 0 / 0
Loss of Signal (Local/Remote): 0 / 0
Loss of Power (Local/Remote): 0 / 0
Loss of Link (Remote): -
Error Seconds (Local/Remote): 0 / 0
FEC Errors (Up/Down): 0 / 54
CRC Errors (Up/Down): 0 / 0
HEC Errors (Up/Down): 0 / 0
High-speed BroadbandTelephone number:
01202********
Phone exchange:
BOURNEMOUTH
Estimated line speed:
7Mb (This may vary between 4.5Mb and 10Mb) - Checked on 2012-08-26 18:48:21
Current line speed:
0.25 Mb
http://www.speedtest.btwholesale.comDownload speed (Mbps): 0.14
Upload speed (Mbps): 0.35
Ping Latency (ms): 61.00
1. Best Effort Test:
Download speedachieved during the test was - 0.14 Mbps
For your connection, the acceptable range of speeds is 2 Mbps-7.15 Mbps.
IP Profile for your line is - 7.16 Mbps
2. Upstream Test:
Upload speed achieved during the test was - 0.35Mbps
Additional Information:
Upstream Rate IP profile on your line is - 0.45 Mbps
Thank you in advance for any help!
Kind Regards,
Greg.
[Moderator's note by Jim (Oldjim) phone number removed ]
