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Really high ping tonight

paulpicks21
Grafter
Posts: 422
Registered: ‎08-03-2010

Really high ping tonight

Well , for the 1st time since I joined plusnet my connection seems to be a bit dodgy.
I am getting ping results on speedtest.net ranging between 100 and 220.
The most I have ever had in the 5 months or so I have been with plusnet has been 45
Its normally about 20ms.
Also my speeds have dropped a bit , never had a result below 6.3meg til tonight , just had a few that were in the 3s

Anyone else having trouble this eve?
Could any kind peeps from plusnet have a look at my line tomorrow if you get a chance. I reset the router to see if that would help but it didnt.

Cheers
Paul.
8 REPLIES 8
Steve
Seasoned Pro
Posts: 6,853
Thanks: 336
Registered: ‎13-07-2009

Re: Really high ping tonight

Every night this week so far, Web browsings shit, Still waiting for someone at plusnet to get back to me In my thread, Keep It up and I may just leave ( again for good though )
If life gives you lemons, make lemonade.
paulpicks21
Grafter
Posts: 422
Registered: ‎08-03-2010

Re: Really high ping tonight

Ping back down to 24ms on speedtest.net now.
Speed still a bit lower that normal. Max 5.8meg instead of 6.5 but thats ok.
jojopillo
Plusnet Alumni (retired)
Plusnet Alumni (retired)
Posts: 9,786
Registered: ‎16-06-2010

Re: Really high ping tonight

Hi paulpicks21,
Just ran a line check. Interleaving off and BT profile now  7150 so I've nudged ours a bit as it was still on 6500.
Jojo Smiley
Kelly
Hero
Posts: 5,497
Thanks: 380
Fixes: 9
Registered: ‎04-04-2007

Re: Really high ping tonight

Let us know what your pings are like tonight paulpicks21?
Kelly Dorset
Ex-Broadband Service Manager
Azagoth
Grafter
Posts: 661
Thanks: 5
Registered: ‎01-08-2007

Re: Really high ping tonight

Getting the same here, but only on certain sites.  One is Wikipedia.
Target Name: en.wikipedia.org
        IP: 91.198.174.232
  Date/Time: 15/09/2010 19:42:48
1    0 ms    0 ms    0 ms    0 ms    0 ms  [192.168.1.1]
2  32 ms  41 ms  31 ms  40 ms  31 ms  lo0-homesurf.ptn-ag01.plus.net [195.166.128.124]
3  210 ms  31 ms  30 ms  31 ms  31 ms  gi2-6-605.ptn-gw01.plus.net [84.92.3.17]
4  30 ms  30 ms  31 ms  87 ms  183 ms  te3-1.ptn-gw02.plus.net [212.159.1.110]
5  31 ms  30 ms  135 ms  55 ms  30 ms  te2-2.pte-gw2.plus.net [212.159.1.106]
6  38 ms  38 ms  37 ms  46 ms  38 ms  ten4-0.lon.leaseweb.net [195.66.225.56]
7  37 ms  39 ms  39 ms  56 ms  38 ms  po100.sr1.evo.leaseweb.net [85.17.100.226]
8  38 ms  38 ms  38 ms  39 ms  39 ms  te-8-4.csw1-esams.wikimedia.org [85.17.163.241]
9  37 ms  37 ms  36 ms  37 ms  37 ms  text.esams.wikimedia.org [91.198.174.232]
paulpicks21
Grafter
Posts: 422
Registered: ‎08-03-2010

Re: Really high ping tonight

Thanks looking into it and doing that Jo.
Speedtests are still showing around 5.9meg so its still a bit down on the speeds I have had , but thats fine for me.
Would I need to reset the router again since you upped my profile your end for it to take effect?

Hi Kelly , so far tonight all seems good , speedtest is showing pings of 24ms on my normal server and pinging bbc.co.uk I am getting around 20ms.

Cheers
Paul.
paulpicks21
Grafter
Posts: 422
Registered: ‎08-03-2010

Re: Really high ping tonight

Well everything is looking great again this morning.  Smiley
Ping 23ms
Speed 6.6meg

Must have just been a little glitch.

Cheers
Paul.
jojopillo
Plusnet Alumni (retired)
Plusnet Alumni (retired)
Posts: 9,786
Registered: ‎16-06-2010

Re: Really high ping tonight

Glad it looks good again now Paul. That lift in the profile will have improved the speed a bit.
Jojo Smiley