Really Bad Tonight
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Re: realy bad tonite
02-02-2012 7:46 AM
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samsung 850evo 250gig , WD black 2 TB . Asus Phoebus sound ,
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Re: Bad speed tonight
02-02-2012 7:46 AM
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I can walk faster !
Normally around…..

Community site extremely slow too…. been trying to post here 60 minutes + now loading response
Resorted to my mobile dongle in frustration…
At least it's showing a 3G connection this morning

Roll on 8am. Now I'm told it's 10am !!!!
I feel for the poor maintenance guys !!
Just before 8am is NOT a good time for traffic management work !!
I've given up on BBC iPlayer, it's a good job I downloaded 6Gb SKY GO just after midnight, @ 16.6mb/s !!
Still it's cold outside, I'm warm and fed, and have TV to catch up with, so it's not all bad .....
Staying in today.

Re: realy bad tonite
02-02-2012 7:47 AM
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I can walk faster !
Normally around…..

Community site extremely slow too…. been trying to post here 60 minutes + now loading response
Resorted to my mobile dongle in frustration…
At least it's showing a 3G connection this morning

Roll on 8am. Now I'm told it's 10am !!!!
Just before 8am is NOT a good time for traffic management work !!
I've given up on BBC iPlayer, it's a good job I downloaded 6Gb SKY GO just after midnight, @ 16.6mb/s !!
Re: realy bad tonite
02-02-2012 7:52 AM
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Quote from: rongtw Planned network maintenance - Wednesday 1st February Midday - POSTPONED
01/02/2012 @ 12:18
This is an update to this mornings announcement about a period of planned network maintenance that was scheduled to take place this afternoon.
This work has now been postponed and will not be taking place.
Kind regards,
Bob Pullen
Customer Support
I believe this relates to a different activity that was originally scheduled for yesterday midday lasting 30 minutes.
Re: realy bad tonite
02-02-2012 7:56 AM
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Quote from: PlusComUK Roll on 8am. Now I'm told it's 10am !!!!
Just before 8am is NOT a good time for traffic management work !!
I've given up on BBC iPlayer, it's a good job I downloaded 6Gb SKY GO just after midnight, @ 16.6mb/s !!
Agree, according to service status page its been going on since 10pm, I'm surprised the estimated finish time was 8am seems a bit late to finish this kind of work. The internet wakes up long before 8am and people start working too


Re: realy bad tonite
02-02-2012 7:58 AM
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Re: realy bad tonite
02-02-2012 8:01 AM
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Quote from: PlusComUK I spoke to a PN tech guy a few minutes ago, it's Traffic Management work that has over-run, expected to be clear by 10am Thursday
Cheers for the heads up

Slow Connection.
02-02-2012 8:05 AM
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Re: realy bad tonite
02-02-2012 8:06 AM
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Quote from: grazy1979
Quote from: PlusComUK I spoke to a PN tech guy a few minutes ago, it's Traffic Management work that has over-run, expected to be clear by 10am Thursday
Cheers for the heads up
Considering the number of calls he must be fielding, he was very pleasant and informative, and wasn't in a rush, he answered all my questions fully.
Well done tech guy, didn't get his name.
Re: Bad speed tonight
02-02-2012 8:07 AM
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Re: realy bad tonite
02-02-2012 8:09 AM
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Over the past few hours it has been near impossible to view a video via Youtube.
Re: realy bad tonite
02-02-2012 8:21 AM
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Re: realy bad tonite
02-02-2012 8:29 AM
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Checked exchange status and my connection, all okay....
Can someone from PN confirm if a problem please?
Re: Slow Connection.
02-02-2012 8:38 AM
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Re: realy bad tonite
02-02-2012 8:49 AM
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There are currently 2 issues:
1. Traffic management maintenance over-ran. Service status is open here: http://www.plus.net/supportpages.html?a=2&support_action=messages&ispservice_id=adsldial
Quote 02/02/2012 @ 08:37
We are currently investigating a problem that has arisen during maintenance of our traffic management platform. Customers will likely experience slower speeds than normal due to being assigned a default profile.
Our network engineers are investigating this issue and we will provide a further update once we have more information.
Sorry for the inconvenience caused by the temporary low speeds.
Kind Regards,
Matthew Peckham
Customer Support
2. Our WBC (21CN) network is still slightly out of balance. The gateways that are busy this morning are:
pcl-ag03
pcl-ag01
pcl-ag05
pcl-ag08
ptn-ag2
ptn-ag03
ptn-ag04
I don't have any further information on either issue at the moment, I just wanted to jump on here and let you guys know that we're doing everything that we can to resolve both issues. Please keep your eye on the service status page for any updates that drop out there and if there are any major developments I'll post again.
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