Re Ticket #82124551

[#1]

Hi
BTO engineer been out today and the above noise problem appears to be resolved.
However I am now left with a default SNR of 12 db, which is reducing my sync speed to 287 Kb. Could you arrange an SNR reset to return my broadband to a useable level!
Thank You

[#2]

That's been sorted for you now, hopefully you'll see the difference

[#3]

Excellent service Chris1 Now back to 10Mb ish!
Lets hope it stays that way!