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Re: Red power light on router

Donnajga
Newbie
Posts: 2
Registered: 06-01-2018

Re: Red power light on router

I am having the same problem. I've tried contacting plus net to no avail. Really need a new router my kids are driving me absolutely crazy without internet
5 REPLIES
Moderator
Moderator
Posts: 17,999
Thanks: 1,439
Fixes: 154
Registered: 11-01-2008

Re: Red power light on router

Moderators Note.

Moved from older resolved thread

Customer / Moderator / If it helped click the thumb / If it fixed it click 'This fixed my problem'

Baldrick1
Champion
Posts: 851
Thanks: 358
Fixes: 28
Registered: 30-06-2016

Re: Red power light on router

So what is your problem? Is it that you have a red light showing or are you telling us that your broadband is not working?

Gel
Seasoned Pro
Posts: 1,474
Thanks: 150
Fixes: 12
Registered: 02-08-2007

Re: Red power light on router

Plusnet Help Team
Plusnet Help Team
Posts: 169
Thanks: 55
Fixes: 6
Registered: 07-12-2017

Re: Red power light on router

Hi @Donnajga welcome to the community forums.

 

I can see a new router has been ordered this morning and it should reach you in 3-5 days.

 

Let us know if you have any further queries.

If this post resolved your issue please click the 'This fixed my problem' button
 Lauren Barry
 Plusnet Help Team
Donnajga
Newbie
Posts: 2
Registered: 06-01-2018

Re: Red power light on router

Thank you