Re: Red power light on router

Donnajga · ‎06-01-2018

I am having the same problem. I've tried contacting plus net to no avail. Really need a new router my kids are driving me absolutely crazy without internet

dvorak · ‎11-01-2008

Moderators Note.

Moved from older resolved thread

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If it fixed it click 'This fixed my problem'

Baldrick1 · ‎30-06-2016

So what is your problem? Is it that you have a red light showing or are you telling us that your broadband is not working?

Moderator and Customer
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Gel · ‎02-08-2007

Should be asked in dedicated router thread

Broadband Connection Troubleshooter

Contact/Chat : CHAT service often suspended though!
BT Wholesale Speed Test:
PN Network Status:
Land Line Connection_Troubleshooter:

LaurenB · ‎07-12-2017

Hi @Donnajga welcome to the community forums.

I can see a new router has been ordered this morning and it should reach you in 3-5 days.

Let us know if you have any further queries.

If this post resolved your issue please click the 'This fixed my problem' button

Lauren Barry
Plusnet Help Team

Donnajga · ‎06-01-2018

Thank you