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Re: Constant Disconnects.
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- Re: Constant Disconnects.
Re: Constant Disconnects.
31-07-2015 4:11 PM
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I've had a number of disconnects over the last week or two myself.
Something that I have noticed looking at my router stats is that it seems to occur later in the evening.
My adsl connection which generally runs with line attenuation of 51db on adsl connection (never been able to get my line to hold adsl 2+) seems to run fine through the day with around 3 or 4 db snr margin on download but later in the evening this drops right down to the point of losing connection.
Is there some ongoing maintenance being undertaken by BTOR that we need to be aware of?
My stats taken around 4pm today:
System up time:
3 day(s) 14:44:20
DSL
Line Status:
Connected
DSL Modulation Type:
ADSL_G.dmt.bis
Annex Type:
Annex A/I/J/L/M
Upstream Downstream
Current Rate (Kbps) 440 4835
Max Rate (Kbps) 888 5420
SNR Margin (dB) 21.7 3.4
Line Attenuation (dB) 30.5 51
Errors (Pkts) 0 0
I will check and post later this evening which is generally when things take a nose dive.
Something that I have noticed looking at my router stats is that it seems to occur later in the evening.
My adsl connection which generally runs with line attenuation of 51db on adsl connection (never been able to get my line to hold adsl 2+) seems to run fine through the day with around 3 or 4 db snr margin on download but later in the evening this drops right down to the point of losing connection.
Is there some ongoing maintenance being undertaken by BTOR that we need to be aware of?
My stats taken around 4pm today:
System up time:
3 day(s) 14:44:20
DSL
Line Status:
Connected
DSL Modulation Type:
ADSL_G.dmt.bis
Annex Type:
Annex A/I/J/L/M
Upstream Downstream
Current Rate (Kbps) 440 4835
Max Rate (Kbps) 888 5420
SNR Margin (dB) 21.7 3.4
Line Attenuation (dB) 30.5 51
Errors (Pkts) 0 0
I will check and post later this evening which is generally when things take a nose dive.
Message 1 of 5
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Re: Constant Disconnects.
01-08-2015 2:54 PM
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Hi - as per usual my download snr margin takes a nose dive around midnight, early am:
Quote 1/8/2015 @ 2:23
DSL
Line Status:
Connected
DSL Modulation Type:
ADSL_G.dmt.bis
Annex Type:
Annex A/I/J/L/M
Upstream Downstream
Current Rate (Kbps) 440 4835
Max Rate (Kbps) 888 5248
SNR Margin (dB) 21.6 0.2
Line Attenuation (dB) 30.5 51
Errors (Pkts) 0 0
Message 2 of 5
(504 Views)
Re: Constant Disconnects.
06-08-2015 12:53 PM
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Mod Note
Posts split from another member's thread to aid a resolution.
Please note Adam Walker's post here but keep all posts regarding Keith's issue here.
Posts split from another member's thread to aid a resolution.
Please note Adam Walker's post here but keep all posts regarding Keith's issue here.
Windows 10 Firefox 109.0 (64-bit)
To argue with someone who has renounced the use of reason is like administering medicine to the dead - Thomas Paine
To argue with someone who has renounced the use of reason is like administering medicine to the dead - Thomas Paine
Message 3 of 5
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Re: Constant Disconnects.
06-08-2015 8:10 PM
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Maybe you could run a program called "routerstats" this produces a graph so it is easy to see what is going on.
Here is one of mine -http://community.plus.net/forum/index.php?action=dlattach;topic=138230.0;attach=64428
I am a victim of Rein and every weekday between 8.20 and 9.00 something is
switched on and my snr drops until late afternoon up until 19.30.
Maybe you are hit similarly in the evening.
Here is one of mine -http://community.plus.net/forum/index.php?action=dlattach;topic=138230.0;attach=64428
I am a victim of Rein and every weekday between 8.20 and 9.00 something is
switched on and my snr drops until late afternoon up until 19.30.
Maybe you are hit similarly in the evening.
Message 4 of 5
(504 Views)
Re: Constant Disconnects.
07-08-2015 10:16 AM
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Hi Keith,
Welcome to the forums. Now that your thread has been split off, it is easier to focus on helping you.
This rather looks like your line is suspectible to night time interference. Where in the country are you? Continental radio is more of a problem in the South than the North during the evening.
Is the router connected to the master socket?
If not, how is the phone extension wired to the master socket? Are there other extensions, if yes how are they wired?
Is there noise on the line? Dial 17070 option 2, it should be nearly silent.
Which router do you have? RouterStats does not work with the 2704n router. See link below.
Welcome to the forums. Now that your thread has been split off, it is easier to focus on helping you.
This rather looks like your line is suspectible to night time interference. Where in the country are you? Continental radio is more of a problem in the South than the North during the evening.
Is the router connected to the master socket?
If not, how is the phone extension wired to the master socket? Are there other extensions, if yes how are they wired?
Is there noise on the line? Dial 17070 option 2, it should be nearly silent.
Which router do you have? RouterStats does not work with the 2704n router. See link below.
In another browser tab, login into the Plusnet user portal BEFORE clicking the fault & ticket links
Superusers are not staff, but they do have a direct line of communication into the business in order to raise issues, concerns and feedback from the community.
If this post helped, please click the Thumbs Up and if it fixed your issue, please click the This fixed my problem green button below.
Message 5 of 5
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