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Re: Connection/loading issues

Kiwi2
Grafter
Posts: 46
Thanks: 5
Fixes: 2
Registered: ‎01-11-2015

Re: Connection/loading issues

Thanks Grafter. I have this same problem, and the PlusNet support team have been very helpful but have found nothing. I'll pass on the details that you've mentioned below.

Moderator's note by Mike (Mav): Thread title edited to reflect issue after move to own thread..
3 REPLIES 3
Kiwi2
Grafter
Posts: 46
Thanks: 5
Fixes: 2
Registered: ‎01-11-2015

Re: Connection/loading issues: nothing wrong with OpenReach line

Unfortunately changing to a dynamic IP didn't fix the problem for me. PlusNet are at the stage of "nothing we can do", which is somewhat frustrating.

Mav
Moderator
Moderator
Posts: 22,715
Thanks: 4,875
Fixes: 518
Registered: ‎06-04-2007

Re: Connection/loading issues: nothing wrong with OpenReach line

Forum Moderator and Customer
Courage is resistance to fear, mastery of fear, not absence of fear - Mark Twain
He who feared he would not succeed sat still

Townman
Superuser
Superuser
Posts: 24,039
Thanks: 10,213
Fixes: 176
Registered: ‎22-08-2007

Re: Connection/loading issues: nothing wrong with OpenReach line

Symptoms can appear to be similar for different issues, so "me too" posts with no specific detail are not easy to assist.  Can you please describe your problem, how you are connected and your expectations.

Which router are you using?

Please post the router stats.

Superusers are not staff, but they do have a direct line of communication into the business in order to raise issues, concerns and feedback from the community.