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Re: Another slow down

abbiati50
Grafter
Posts: 46
Thanks: 1
Registered: ‎23-09-2008

Re: Another slow down

speedtester.bt.com @ 11.30am - Download 49Kbps DSL connection 928Kbps (downstream) 448 Kbps (upstream) IP Profile 750 Kbps
mybroadbandspeed.co.uk @ 10.52am - 101 kbps (12.6kB/s) down, 376 kbps (47kB/s) up
Same here !! since a couples of weeks - i get that terrible speed !  and this is on all my 3 plus.net accounts - 2 in the same house on 2 differents bt lines - - and one on another house  - - tested on 3 different pc - - therefore the fault is surely on plus net side !!
it will be nice if somebody from plus.net can explain - what is going on - and why our connection is now all the sudden become slow !
here you go:

tx
8 REPLIES 8
abbiati50
Grafter
Posts: 46
Thanks: 1
Registered: ‎23-09-2008

Re: WOW how slow can it get ?

Hi Adam;
i get same problem - since quite few days
Oldjim
Resting Legend
Posts: 38,460
Thanks: 787
Fixes: 63
Registered: ‎15-06-2007

Re: Another slow down

Topic split off for clarity.
A possible answer is that you are checking on the different lines using the same router and login.
In this case it is possible that the Profile set by Plusnet to match the IP Profile is on an account basis rather than a line basis. I could of course be completely wrong  Embarrassed
abbiati50
Grafter
Posts: 46
Thanks: 1
Registered: ‎23-09-2008

Re: Another slow down

ok thanks oljim for taking care;
here is the speed test results in morning times:

so - all the sudden plus.net start to throttle services speed at certain times of the day Huh  - - im just asking - becouse that is how look like to me - with different speed at different time of the day.
facts is that a speed of 50/60  kb / sec is basically just about depressing !! in these modern days.

abbiati50
Grafter
Posts: 46
Thanks: 1
Registered: ‎23-09-2008

Re: WOW how slow can it get ?

morning test results:

same hardware - pc - house and plusnet account as yesterday
now is what is should be - problem is surely on - plusnet side -
please pn - sort this out -  Cheesy
pierre_pierre
Grafter
Posts: 19,757
Thanks: 3
Registered: ‎30-07-2007

Re: Another slow down

you wont see PN throttling on a speed test, only on reported connection during a down load.
what you are seeing is probably your local exchange contention  see here http://usertools.plus.net/exchanges/
abbiati50
Grafter
Posts: 46
Thanks: 1
Registered: ‎23-09-2008

Re: Another slow down

ok pierre;
thanks for let me know - the good news !
whatever - my speed is like a JOJO -  -
here is afternoon test - with the speed going down again
abbiati50
Grafter
Posts: 46
Thanks: 1
Registered: ‎23-09-2008

Re: Another slow down

here is my late afternoon speed test:

now my adsl is just about to get really bad !
can anybody help ?Huh
ticket :
Your Question | ID: 32738418
adamwalker
Plusnet Help Team
Plusnet Help Team
Posts: 16,875
Thanks: 882
Fixes: 221
Registered: ‎27-04-2007

Re: Another slow down

@abbiati50,
Just to let you know your ticket is with one of our faults agents for testing at present, we will respond as soon as we can.
If this post resolved your issue please click the 'This fixed my problem' button
 Adam Walker
 Plusnet Help Team