Random websites not loading or loading with no stylesheets
- Subscribe to RSS Feed
- Mark Topic as New
- Mark Topic as Read
- Float this Topic for Current User
- Bookmark
- Subscribe
- Printer Friendly Page
- Plusnet Community
- :
- Forum
- :
- Help with my Plusnet services
- :
- Broadband
- :
- Random websites not loading or loading with no sty...
Random websites not loading or loading with no stylesheets
03-08-2012 12:52 AM
- Mark as New
- Bookmark
- Subscribe
- Subscribe to RSS Feed
- Highlight
- Report to Moderator
To give you some examples:
helpdeskgeek.com - loads with no stylesheets after about 10 mins - shows "waiting for s.helpdeskgeek.com"
www.myweather2.com (and a number of other websites) - all hang with message "waiting for s7.addthis.com"
support.microsoft.com - nothing loads - "Waiting for support.microsoft.com"
wordpress.com - nothing loads - "Waiting for s.wordpress.com" or "Waiting for s2.wp.com"
Also, I cannot connect to any VPN using HMA
I managed to connect to a server at the office via VPN and web browsing from there is fine, so it's not a fault of the website so far as I can work out - the above mentioned sites all load fine (different ISP).
Very frustrating!
Re: Random websites not loading or loading with no stylesheets
03-08-2012 1:02 AM
- Mark as New
- Bookmark
- Subscribe
- Subscribe to RSS Feed
- Highlight
- Report to Moderator
I've managed to get HMA to connect me through a proxy server in Illonoi, Chicago and all websites now load absolutely fine.
Must be an issue with Plusnet then?
Re: Random websites not loading or loading with no stylesheets
03-08-2012 9:53 AM
- Mark as New
- Bookmark
- Subscribe
- Subscribe to RSS Feed
- Highlight
- Report to Moderator
Strangely www.dabs.com ; loads fine.
Re: Random websites not loading or loading with no stylesheets
03-08-2012 9:58 AM
- Mark as New
- Bookmark
- Subscribe
- Subscribe to RSS Feed
- Highlight
- Report to Moderator
Yes I'm getting the same as you:
argos.co.uk - doesn't load at all
Comet - loads a header graphic and then "waiting for media.richrelevance.com" which never seems to respond.
As before, if I connect to a VPN via HMA (Hide my ass!) then all sites load fine.
Interestingly the sites that were broken for me last night are now ok - wordpress and helpdeskgeek are loading ok this morning.
Very odd...
Re: Random websites not loading or loading with no stylesheets
03-08-2012 10:03 AM
- Mark as New
- Bookmark
- Subscribe
- Subscribe to RSS Feed
- Highlight
- Report to Moderator
Which gateway are you on
This is mine
You are currently connected to the gateway known as ptw-ag04. taken from http://usertools.plus.net/@gateway/
Re: Random websites not loading or loading with no stylesheets
03-08-2012 10:06 AM
- Mark as New
- Bookmark
- Subscribe
- Subscribe to RSS Feed
- Highlight
- Report to Moderator
Re: Random websites not loading or loading with no stylesheets
03-08-2012 10:19 AM
- Mark as New
- Bookmark
- Subscribe
- Subscribe to RSS Feed
- Highlight
- Report to Moderator
C:\Documents and Settings\Barney>tracert www.argos.co.uk
Tracing route to e624.b.akamaiedge.net [2.19.114.168]
over a maximum of 30 hops:
1 <1 ms <1 ms <1 ms 192.168.100.11
2 23 ms 21 ms 43 ms lo0-central10.pcl-ag01.plus.net [195.166.128.182
]
3 30 ms 21 ms 22 ms link2-central10.pcl-gw02.plus.net [84.93.249.2]
4 21 ms 22 ms 20 ms xe-0-2-0.pcl-cr02.plus.net [212.159.1.2]
5 51 ms 22 ms 21 ms ae2.pcl-cr01.plus.net [195.166.129.6]
6 22 ms 39 ms 21 ms ae1.ptw-cr01.plus.net [195.166.129.0]
7 22 ms 20 ms 21 ms linxnap.netarch.akamai.com [195.66.224.168]
8 22 ms 21 ms 21 ms 2.19.114.168
Trace complete.
C:\Documents and Settings\Barney>tracert www.comet.co.uk
Tracing route to a481.g.akamai.net [23.61.254.233]
over a maximum of 30 hops:
1 <1 ms <1 ms <1 ms 192.168.100.11
2 25 ms 40 ms 24 ms lo0-central10.pcl-ag01.plus.net [195.166.128.182
]
3 22 ms 21 ms 21 ms link1-central10.pcl-gw01.plus.net [84.93.249.0]
4 22 ms 21 ms 21 ms xe-0-2-0.pcl-cr01.plus.net [212.159.1.0]
5 68 ms 21 ms 20 ms ae1.ptw-cr01.plus.net [195.166.129.0]
6 * * * Request timed out.
7 23 ms 22 ms 23 ms a23-61-254-233.deploy.akamaitechnologies.com [23
.61.254.233]
Trace complete.
Re: Random websites not loading or loading with no stylesheets
03-08-2012 10:43 AM
- Mark as New
- Bookmark
- Subscribe
- Subscribe to RSS Feed
- Highlight
- Report to Moderator
You are currently connected to the gateway known as pcl-ag01.
This is located in City Lifeline House.
Tracert to comet.co.uk:
C:\Users\Admin>tracert www.comet.co.uk
Tracing route to a481.g.akamai.net [80.239.221.8]
over a maximum of 30 hops:
1 <1 ms <1 ms <1 ms ROUTER [192.168.2.1]
2 44 ms 40 ms 40 ms lo0-central10.pcl-ag01.plus.net [195.166.128.182
]
3 214 ms 210 ms 221 ms link1-central10.pcl-gw01.plus.net [84.93.249.0]
4 40 ms 40 ms 39 ms xe-0-2-0.pcl-cr01.plus.net [212.159.1.0]
5 40 ms 40 ms 88 ms xe-11-2-0.edge3.London2.Level3.net [212.187.201.
213]
6 40 ms 39 ms 40 ms ae-0-11.edge4.London2.Level3.net [4.69.200.126]
7 41 ms 40 ms 40 ms ae-3-3.ebr1.London1.Level3.net [4.69.141.189]
8 42 ms 49 ms 49 ms ae-56-111.csw1.London1.Level3.net [4.69.153.114]
9 41 ms 39 ms 39 ms ae-1-51.edge5.London1.Level3.net [4.69.139.75]
10 56 ms 39 ms 40 ms Telia [4.68.111.182]
11 40 ms 39 ms 39 ms ldn-bb1-link.telia.net [80.91.247.91]
12 48 ms 47 ms 47 ms prs-bb1-link.telia.net [80.91.254.209]
13 48 ms 47 ms 47 ms prs-b8-link.telia.net [213.155.131.5]
14 49 ms 49 ms 49 ms 80-239-221-8.customer.teliacarrier.com [80.239.2
21.8]
Trace complete.
------------------------------------------------------------------------------------------------------------------------------------------
Tracert to support.microsoft.com - stopped after a lot of timeouts:
C:\Users\Admin>tracert support.microsoft.com
Tracing route to support.microsoft.akadns.net [157.56.121.21]
over a maximum of 30 hops:
1 <1 ms <1 ms <1 ms ROUTER [192.168.2.1]
2 40 ms 42 ms 41 ms lo0-central10.pcl-ag01.plus.net [195.166.128.182
]
3 40 ms 40 ms 40 ms link8-central10.pcl-gw02.plus.net [84.93.249.14]
4 142 ms 39 ms 39 ms xe-0-2-0.pcl-cr02.plus.net [212.159.1.2]
5 40 ms 39 ms 39 ms ae1.ptw-cr02.plus.net [195.166.129.2]
6 39 ms 44 ms 39 ms ae2.ptw-cr01.plus.net [195.166.129.4]
7 49 ms 40 ms 40 ms igblmdistc7504.uk.msft.net [195.66.224.140]
8 39 ms 41 ms 39 ms xe-1-2-0-0.lts-96cbe-1a.ntwk.msn.net [207.46.42.
97]
9 51 ms 51 ms 51 ms xe-8-2-0-0.db3-96c-1b.ntwk.msn.net [207.46.42.19
0]
10 * * * Request timed out.
11 * * * Request timed out.
12 * * * Request timed out.
13 * * * Request timed out.
14 * * * Request timed out.
15 * * * Request timed out.
16 * * * Request timed out.
17 * * * Request timed out.
18 * * * Request timed out.
19 * * * Request timed out.
20 * * * Request timed out.
21 * * * Request timed out.
22 * * * Request timed out.
23 ^C
Re: Random websites not loading or loading with no stylesheets
03-08-2012 10:47 AM
- Mark as New
- Bookmark
- Subscribe
- Subscribe to RSS Feed
- Highlight
- Report to Moderator
"waiting for gh.ebaystatic.com"
Re: Random websites not loading or loading with no stylesheets
03-08-2012 11:02 AM
- Mark as New
- Bookmark
- Subscribe
- Subscribe to RSS Feed
- Highlight
- Report to Moderator
Tracing route to a481.g.akamai.net [80.239.178.162]
over a maximum of 30 hops:
1 <1 ms <1 ms <1 ms 192.168.0.1
2 33 ms 32 ms 32 ms lo0-central10.ptw-ag04.plus.net [195.166.128.194]
3 32 ms 32 ms 32 ms link5-central10.ptw-gw01.plus.net [84.93.248.104]
4 31 ms 44 ms 31 ms xe-10-0-0.ptw-cr01.plus.net [212.159.1.40]
5 32 ms 32 ms 31 ms te-4-2.car5.London1.Level3.net [217.163.45.249]
6 32 ms 32 ms 32 ms ae-1-51.edge5.London1.Level3.net [4.69.139.75]
7 32 ms 34 ms 31 ms ldn-b5-link.telia.net [213.248.91.57]
8 41 ms 85 ms 32 ms ldn-bb2-link.telia.net [80.91.249.181]
9 49 ms 52 ms 49 ms hbg-bb2-link.telia.net [80.91.254.6]
10 192 ms 54 ms 53 ms kbn-bb2-link.telia.net [80.91.252.113]
11 53 ms 87 ms 54 ms kbn-b4-link.telia.net [80.91.254.221]
12 55 ms 55 ms 54 ms 80-239-178-162.customer.teliacarrier.com [80.239.178.162]
Trace complete.
Something odd - as we are getting different IP addresses for comet
Putting in the IP address directly gives
C:\Users\Jim>tracert 23.61.254.233
Tracing route to a23-61-254-233.deploy.akamaitechnologies.com [23.61.254.233]
over a maximum of 30 hops:
1 <1 ms <1 ms <1 ms 192.168.0.1
2 36 ms 88 ms 131 ms lo0-central10.ptw-ag04.plus.net [195.166.128.194]
3 32 ms 31 ms 32 ms link16-central10.ptw-gw02.plus.net [84.93.248.126]
4 73 ms 32 ms 35 ms xe-10-0-0.ptw-cr02.plus.net [212.159.1.42]
5 32 ms 44 ms 31 ms ae2.ptw-cr01.plus.net [195.166.129.4]
6 * * * Request timed out.
7 32 ms 36 ms 32 ms a23-61-254-233.deploy.akamaitechnologies.com [23.61.254.233]
Trace complete.
Re: Random websites not loading or loading with no stylesheets
03-08-2012 11:08 AM
- Mark as New
- Bookmark
- Subscribe
- Subscribe to RSS Feed
- Highlight
- Report to Moderator
C:\Users\Jim> tracert www.comet.co.uk
Tracing route to a481.g.akamai.net [92.122.127.8]
over a maximum of 30 hops:
1 <1 ms <1 ms <1 ms 192.168.0.1
2 36 ms 36 ms 37 ms lo0-central10.ptn-ag03.plus.net [195.166.128.192]
3 37 ms 36 ms 35 ms link7-central10.ptn-gw01.plus.net [84.93.248.204]
4 34 ms 34 ms 34 ms xe-8-2-0.ptw-cr01.plus.net [212.159.1.32]
5 35 ms 34 ms 34 ms ae2.ptw-cr02.plus.net [195.166.129.5]
6 36 ms 35 ms 37 ms 195.66.236.168
7 35 ms 35 ms 35 ms a92-122-127-8.deploy.akamaitechnologies.com [92.122.127.8]
Trace complete.
It is starting to look as though there is a corrupted DNS lookup somewhere as it shouldn't be going via level 3
Re: Random websites not loading or loading with no stylesheets
03-08-2012 11:32 AM
- Mark as New
- Bookmark
- Subscribe
- Subscribe to RSS Feed
- Highlight
- Report to Moderator
Re: Random websites not loading or loading with no stylesheets
03-08-2012 12:44 PM
- Mark as New
- Bookmark
- Subscribe
- Subscribe to RSS Feed
- Highlight
- Report to Moderator
C:\Users\Admin>tracert comet.co.uk
Tracing route to comet.co.uk [91.103.172.135]
over a maximum of 30 hops:
1 <1 ms <1 ms <1 ms router [192.168.2.1]
2 40 ms 40 ms 40 ms lo0-central10.pcl-ag01.plus.net [195.166.128.182
]
3 40 ms 43 ms 39 ms link12-central10.pcl-gw02.plus.net [84.93.249.22
]
4 101 ms 39 ms 39 ms xe-0-2-0.pcl-cr02.plus.net [212.159.1.2]
5 40 ms 40 ms 40 ms ae2.pcl-cr01.plus.net [195.166.129.6]
6 39 ms 39 ms 39 ms ae1.ptw-cr01.plus.net [195.166.129.0]
7 40 ms 40 ms 40 ms linx-1.router.demon.net [195.66.224.12]
8 39 ms 39 ms 40 ms gi1-1-0-dar3.lah.uk.cw.net [193.195.25.65]
9 49 ms 49 ms 49 ms no-dns-yet.convergencegroup.co.uk [88.151.222.17
8]
10 50 ms 49 ms 49 ms 91-103-168-41.no-dns-yet.syan.co.uk [91.103.168.
41]
11 49 ms 49 ms 50 ms 91-103-168-53.no-dns-yet.syan.co.uk [91.103.168.
53]
12 * * * Request timed out.
13 * * * Request timed out.
14 * * * Request timed out.
15 * * * Request timed out.
16 * * * Request timed out.
17 * * * Request timed out.
18 * * * Request timed out.
19 * * * Request timed out.
20 * * * Request timed out.
21 * * * Request timed out.
22 * * * Request timed out.
23 * * * Request timed out.
24 * * * Request timed out.
25 * * * Request timed out.
26 * * * Request timed out.
27 * * * Request timed out.
28 * * * Request timed out.
29 * * * Request timed out.
30 * * * Request timed out.
Trace complete.
Items 10 and 11 look "interesting" - no-dns-yet.syan.co.uk????
---------------------------------------------------------------------------------------------------------------------------------
Also, tracert to support.microsoft.com:
Microsoft Windows [Version 6.1.7601]
Copyright (c) 2009 Microsoft Corporation. All rights reserved.
C:\Users\Admin>tracert support.microsoft.com
Tracing route to support.microsoft.akadns.net [157.56.121.21]
over a maximum of 30 hops:
1 <1 ms <1 ms <1 ms router [192.168.2.1]
2 42 ms 40 ms 41 ms lo0-central10.pcl-ag01.plus.net [195.166.128.182
]
3 44 ms 43 ms 43 ms link8-central10.pcl-gw02.plus.net [84.93.249.14]
4 39 ms 38 ms 39 ms xe-0-2-0.pcl-cr02.plus.net [212.159.1.2]
5 39 ms 40 ms 39 ms ae1.ptw-cr02.plus.net [195.166.129.2]
6 39 ms 40 ms 39 ms ae2.ptw-cr01.plus.net [195.166.129.4]
7 40 ms 40 ms 39 ms igblmdistc7504.uk.msft.net [195.66.224.140]
8 40 ms 40 ms 39 ms xe-1-2-0-0.lts-96cbe-1a.ntwk.msn.net [207.46.42.
97]
9 51 ms 50 ms 50 ms 207.46.42.248
10 * * * Request timed out.
11 * * * Request timed out.
12 * * * Request timed out.
13 * * * Request timed out.
14 * * * Request timed out.
15 * * * Request timed out.
16 * * * Request timed out.
17 * * * Request timed out.
18 * * * Request timed out.
19 * * * Request timed out.
20 * * * Request timed out.
21 * * * Request timed out.
22 * * * Request timed out.
23 * * * Request timed out.
24 * * * Request timed out.
25 * * * Request timed out.
26 * * * Request timed out.
27 * * * Request timed out.
28 * * * Request timed out.
29 * * * Request timed out.
30 * * * Request timed out.
Trace complete.
Again, no route found over 30 hops
Checked 207.46.42.248 and it's a microsoft corp IP address.
Re: Random websites not loading or loading with no stylesheets
03-08-2012 1:02 PM
- Mark as New
- Bookmark
- Subscribe
- Subscribe to RSS Feed
- Highlight
- Report to Moderator
I am going on holiday tomorrow and plugged in my TomTom to update the maps. The TomTom home software reports that the connection to the TomTom Server timed out.
ERROR: 2152398862/#https://community.tomtom.com/shop/getAccountLicensedContent: Error from server: The connection to the TomTom server timed out.
The connection to the TomTom server timed out.
Error code: 2152398862 (NS_ERROR_NET_TIMEOUT)
URL: https://community.tomtom.com/shop/getAccountLicensedContent
Severity: 1103
Stack:
0. chrome://tthome/content/logic/netutil.js:77
return new ServerError(message, status, uri, undefined, additionalInfo);
1. chrome://tthome/content/logic/comm.js:392
this.cancelException = NetUtil.exceptionForStatusCode(this.request.channel.status, this.url.spec);
2. chrome://tthome/content/logic/comm.js:278
this.request.onerror = function() { me._done(false); }
Time: Fri, 03 Aug 2012 12:00:01 GMT
If I connect my HMA VPN and retry, it connects to the TomTom server straight away and all updates downloaded fine.
Re: Random websites not loading or loading with no stylesheets
03-08-2012 1:35 PM
- Mark as New
- Bookmark
- Subscribe
- Subscribe to RSS Feed
- Highlight
- Report to Moderator
To see if this is the case/rule this out, please follow <a href="http://www.kitz.co.uk/adsl/MTU2.htm">this</a> guide, we need you to work our your maximum MTU,
When you do the ping command, start with your MTU at 1473, you should get the message 'Packet needs to be fragmented but DF not set' then try 1472 and keep going down in numbers until you get a ping reply.
We are trying to replicate this from our side but may not have much success with this. We may need to do this remotely, which would require us to access a volunteers computer using GoToAssist.
- Subscribe to RSS Feed
- Mark Topic as New
- Mark Topic as Read
- Float this Topic for Current User
- Bookmark
- Subscribe
- Printer Friendly Page
- Plusnet Community
- :
- Forum
- :
- Help with my Plusnet services
- :
- Broadband
- :
- Random websites not loading or loading with no sty...