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Random disconnects

jab1
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Posts: 16,817
Thanks: 5,339
Fixes: 248
Registered: ‎24-02-2012

Random disconnects

Morning
Why is it that once you get one problem, you always seem to get 2 or 3 more? Smiley
I recently had my d/l SNR sorted - thanks Jojo - but now I seem to be suffering from random disconnects. I don' always spot them because I'm not always on the PC but I had a look at my router log after suffering one this morning, and noticed there have been quite a few.
Get the connection back, usually almost instantly, but it is still a PITA.
Any chance someone can have a look? - please.
John
5 REPLIES 5
jojopillo
Plusnet Alumni (retired)
Plusnet Alumni (retired)
Posts: 9,786
Registered: ‎16-06-2010

Re: Random disconnects

I'm not seeing many drops to be honest. Are you seeing more than that?

jab1
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Posts: 16,817
Thanks: 5,339
Fixes: 248
Registered: ‎24-02-2012

Re: Random disconnects

Jojo - can't interpret those logs, but extracted the following from router logs:
Disconnected        Reconnected
08.55.22                08.57.16                18/03/12
14.34.06                14.35.17                18/03/12               
10.04.30                10.06.13                19/03/12
21.49.13                21.50.21                19/03/12
19.13.38                19.15.13                20/03/12
19.41.15                19.42.23                21/03/12
19.24.12                19.24.48                21/03/12
07.10.02                07.11.07                22/03/12 
09.50.54                09.53.31                23/03/12
John
jojopillo
Plusnet Alumni (retired)
Plusnet Alumni (retired)
Posts: 9,786
Registered: ‎16-06-2010

Re: Random disconnects

Hi jab1,
Hi, yes, they match with the graph virtually. You currently have interleaving off, so if you raise an intermittent fault then interleaving will be applied. If you want to keep interleaving off, then you'd have to suffer the odd drop.
Jojo Smiley
jab1
Legend
Posts: 16,817
Thanks: 5,339
Fixes: 248
Registered: ‎24-02-2012

Re: Random disconnects

OK thanks Jojo
For now, I'll keep interleaving off - so long as the drops don't get anymore frequent or last for any longer. But if they do -in the words of 'The Terminator' - I'll be back  Wink
John
jojopillo
Plusnet Alumni (retired)
Plusnet Alumni (retired)
Posts: 9,786
Registered: ‎16-06-2010

Re: Random disconnects

Sure, no problem, just let us know if they get too much Smiley