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Raise a ticket and be ignored - thanks Plusnet!

annunciatore
Newbie
Posts: 3
Registered: 16-03-2013

Raise a ticket and be ignored - thanks Plusnet!

Raised a ticket (ref: 111350635) with a question about my recent usage, to which I was hoping for a relatively speedy response (average waiting time was 15 hrs when I raised it), but more than 3 days later I'm still waiting for a reply and it's causing quite a bit of inconvenience.
Will someone please pull their damn finger out and have the courtesy to provide me with an answer?!  Angry
1 REPLY
cedlor
Grafter
Posts: 687
Thanks: 2
Registered: 02-04-2015

Re: Raise a ticket and be ignored - thanks Plusnet!

You dont say what the problem is but my thought is it should be in the accounts and billing forum?
If it is not account specific you may also find some information in that forum - Search "usage"