Rain casuing the internet to disconnect?
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Rain casuing the internet to disconnect?
03-11-2015 11:19 PM
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I'll say this again, this only happens when it's raining here. So that pretty much rules out it being anything on my end, besides the connection is fine and dandy when the weather is dry.
Oh, and each time it reconnects the downstream rate is slower. Tonight I've gone from a very stable 10Mb down to a shoddy 6Mb.
Re: Rain casuing the internet to disconnect?
04-11-2015 5:40 AM
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DSL Upstream Rate: 575 Kbps
DSL Downstream Rate: 3183 Kbps
So not only has my download speed dropped to around a fifth of normal speed, but my upload speed has dropped by half. How the hell am I expected to download a 65GB file with that [Censored] speed?
Re: Rain casuing the internet to disconnect?
04-11-2015 9:40 AM
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Quite a lot of disconnections over the last day or so. Is there any noise on the phone line at all when it's wet (if so report to your phone provider).
If the phone line is clear please report the fault to us, https://faults.plus.net
Re: Rain casuing the internet to disconnect?
04-11-2015 6:11 PM
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I have to say this is ridiculous though, I can't even get the most basic of tasks done due to this. Hell, I can't even play games.
Re: Rain casuing the internet to disconnect?
04-11-2015 8:12 PM
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Same thing used to happen to me in Winter during bad weather. Its your phone line provider you need to be complaining to, bleeping at tech support isn't going to sort it.
Re: Rain casuing the internet to disconnect?
04-11-2015 11:01 PM
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I also have to say that I find the lack of 24hr support on Plusnet shocking in this day and age.
Re: Rain casuing the internet to disconnect?
05-11-2015 6:05 AM
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Re: Rain casuing the internet to disconnect?
05-11-2015 11:49 AM
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The testing is showing:
Problem Explanation: [NF03] The Copper Line test has failed. MFL :- (LN)
Resolution/Recommendation: BTW cannot progress this fault as the root cause is the PSTN failure. Please report to your Copper Line Service Provider.
Re: Rain casuing the internet to disconnect?
05-11-2015 5:42 PM
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Re: Rain casuing the internet to disconnect?
05-11-2015 6:25 PM
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So maybe want to mention that when the engineer arrives, but push for a physical check not to trust that box they swear is 100% reliable
Re: Rain casuing the internet to disconnect?
05-11-2015 6:50 PM
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